Seasonal Retail Associate

Columbia Sportswear•Aurora, OH
•Onsite

About The Position

As a Retail Associate at Columbia Sportswear Company, you serve as a brand ambassador and help create exceptional in-store experiences through positive customer interactions. You use problem-solving and sales abilities to answer questions and make product recommendations while supporting the company’s values of customer service and teamwork. Associates also help ensure product availability, maintain visual displays, support checkout, and assist the Store Leadership team in advancing the company’s mission of connecting active people with their passions. This is a seasonal role at the Aurora, Ohio store, paying $14 per hour. Applicants must be at least 16 years old. The work schedule is flexible and may change seasonally or in response to location-specific business trends or forecasts, consistent with applicable laws. Columbia offers temporary employees a 401(k) plan with a company match for eligible employees, employee discounts, and Wellness Time Off in accordance with applicable state and local paid leave laws. The company also describes employee assistance programs providing access to mental health and financial services, fitness program discounts, and more.

Requirements

  • Must be at least 16 years old.
  • Two or fewer years of experience in a position or specialization.
  • Ability to operate inventory and point-of-sale (POS) systems and other retail software tools.
  • Ability to communicate clearly with others.
  • Availability to work a flexible retail schedule that may change seasonally or according to location-specific business trends or forecasts.
  • Ability to frequently move about in an active environment and adjust or move items weighing up to 40 pounds.

Nice To Haves

  • High school diploma or GED preferred.

Responsibilities

  • Respond to customer questions about product features, benefits, and availability, and understand customers’ needs and preferences.
  • Demonstrate and explain merchandise, suggest suitable options, and make product recommendations.
  • Maintain store standards for visual merchandising, cleanliness, and safety.
  • Retrieve merchandise from the sales floor, stock room, or other inventory locations.
  • Complete cash-register transactions, including sales, returns, exchanges, and loyalty-program connections, efficiently and accurately.
  • Receive, handle, replenish, and process incoming and outgoing products accurately and efficiently.
  • Support the Store Leadership team in delivering customer service and teamwork.

Benefits

  • 401(k) plan with a company match for eligible temporary employees who are at least 18 years old and have worked 1,000 hours.
  • Employee discounts, including discounts on Columbia, prAna, Sorel, and Mountain Hardwear products.
  • Wellness Time Off for temporary employees, in accordance with applicable state and local paid leave laws.
  • Employee Assistance Programs providing access to mental health services, financial services, fitness program discounts, and more.
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