Part-time Retail Associate

Toyota Center•Houston, TX

About The Position

The Retail Associate contributes to total store results for the Houston Rockets Team shop. The role focuses on providing customers with a complete shopping experience through product knowledge and engagement with the retail environment. The associate is responsible for assigned retail products and associated cash, and sells products to customers in a positive and professional manner.

Requirements

  • High school degree.
  • At least two years of retail and/or sales experience.
  • Excellent customer service and communication skills.
  • Highly motivated.
  • Ability to manage multiple tasks and work in a team environment.
  • Professional and gracious demeanor at all times.
  • Ability to meet sales goals.
  • Excellent energy level and ability to maintain it throughout the entire shift.
  • Dependability.
  • Report to work in a presentable manner.
  • Ability to take directions from a supervisor and follow through.
  • Pass a background and credit check.
  • Pass a basic math skills test.
  • Ability to adjust to changing work hours and locations as needed.
  • Ability to stand, sit, walk, handle or feel, reach, stoop, kneel, crouch or crawl, talk, and hear as required by the job.
  • Close vision and ability to adjust focus.
  • Physical mobility and ability to lift at least 20 pounds.

Responsibilities

  • Demonstrate the One Team philosophy of Passion, Accountability, Customer Focus, and Teamwork.
  • Maintain and control merchandise inventory.
  • Perform store opening, operating, and closing duties.
  • Maintain merchandise and fixtures.
  • Perform physical inventories regularly.
  • Process all forms of payment.
  • Operate the point-of-sale register for transactions.
  • Set up and take down retail locations during most events.
  • Provide customer service on the sales floor and at the point of sale.
  • Welcome customers, greet them, and help them.
  • Direct customers to racks and counters, and suggest items.
  • Advise customers by providing product information.
  • Assist fellow employees with selling to support successful transactions and customer service.
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