Seasonal Retail Associate

TJMaxx•Benton, AR
•Onsite

About The Position

The Seasonal Retail Associate is responsible for delivering a highly satisfying customer experience by engaging and interacting with customers, following customer experience principles, and maintaining a clean, organized store. The role follows operational, merchandise, and loss prevention standards and may be cross-trained in multiple store areas to support business needs. Associates contribute to a positive store culture through honesty, integrity, and respect, and provide and accept recognition and constructive feedback. They also follow applicable labor laws, policies, and procedures, support shrink reduction and safety programs, and perform other duties as assigned.

Requirements

  • Excellent customer service skills.
  • Ability to work a flexible schedule to support business needs.
  • Strong communication and organizational skills, with attention to detail.
  • Ability to multitask.
  • Ability to respond appropriately to changes in direction or unexpected situations.
  • Ability to lift heavy objects, with or without reasonable accommodation.

Nice To Haves

  • Retail customer experience preferred.

Responsibilities

  • Engage and interact with customers to deliver a highly satisfying customer experience.
  • Model established customer experience practices with internal and external customers.
  • Support a positive store culture through honesty, integrity, and respect.
  • Accurately ring customer purchases and returns and count change according to operating procedures.
  • Promote credit and loyalty programs.
  • Maintain the merchandising philosophy and follow established merchandising procedures and standards.
  • Process and prepare merchandise for the sales floor according to company procedures and standards.
  • Initiate and participate in store recovery as needed throughout the day.
  • Maintain organizational, cleanliness, and recovery standards on the sales floor and participate in maintaining and cleaning the entire store.
  • Provide and accept recognition and constructive feedback.
  • Adhere to labor laws, policies, and procedures.
  • Support and participate in store shrink reduction goals and programs.
  • Participate in safety awareness and maintain a safe environment.
  • Perform other duties as assigned.

Benefits

  • Associate discount
  • Employee assistance program (EAP)
  • Smoking cessation support
  • Bereavement benefit
  • 401(k) associate contributions
  • Child care and cell phone discounts
  • Pet and legal insurance
  • Credit union
  • Referral bonuses
  • For associates meeting service or hours requirements: 401(k) match; medical, dental, and vision coverage; HSA; health care FSA; life insurance; short- and long-term disability; paid parental leave; paid holidays, vacation, and sick time; auto and home insurance discounts; scholarship program; adoption assistance
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