Retail Associate - Louisiana State University Team Store
About The Position
The Retail Associate at the Louisiana State University Team Store supports sales and fan experiences through customer service and operational execution. The role includes greeting fans, helping them find products, maintaining sales-floor or stockroom standards, and processing transactions using the Fanatics Point of Sale System. Associates are expected to represent the Fanatics brand and the team or league professionally, identify ways to improve processes and fan experiences, and collaborate with colleagues to achieve shared goals. Home-game shifts are a core responsibility and may include pre-game, in-game, and post-game operational support.
Requirements
- Must be at least 18 years of age.
- Ability to work a flexible schedule, including evenings, weekends, holidays, home games, and special events.
- Reliable attendance and punctuality.
- Strong communication, interpersonal, and teamwork skills.
- Ability to work effectively in a fast-paced, team-oriented environment.
- Ability to stand, walk, bend, and move throughout scheduled shifts.
- Ability to lift, carry, and move merchandise weighing up to 25 pounds.
- Maintain a professional appearance and positively represent the Fanatics brand.
Nice To Haves
- Previous retail, customer service, or hospitality experience.
- High school diploma or equivalent experience.
Responsibilities
- Greet fans and ask questions to help make their shopping experience enjoyable.
- Recommend products based on observations and conversations with fans.
- Help ensure fans have a top-notch shopping experience and a strong connection to the brand.
- Maintain sales-floor and/or stockroom standards with attention to detail.
- Process sales transactions using the Fanatics Point of Sale System (POS).
- Maintain professionalism and customer-service standards to positively represent Fanatics and the team or league.
- Perform additional responsibilities as directed by the management team.
- Identify opportunities to improve processes, products, or fan experiences.
- Apply creative thinking and new approaches to solve challenges.
- Adapt quickly and act with urgency in a fast-paced environment.
- Collaborate across teams and build organizational partnerships to deliver shared results.
- Support home-game operations before, during, and after games.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
