Retail Associate (FT)

Red Wing Shoe Company•North Riverside, IL

2d•Onsite

About The Position

Red Wing Shoes is seeking a full-time Retail Associate in North Riverside, United States. The associate serves as the face of the store, delivering exceptional customer service, maintaining store operations, and contributing to sales in a fast-paced retail environment. The role includes helping customers find suitable products, sharing product recommendations, maintaining inventory and store presentation, and supporting colleagues. Associates also perform boot care services, including complimentary oiling and conditioning, minor repairs, and Tuff Toe application. The position requires availability for morning, afternoon, and evening shifts, as well as weekends and holidays.

Requirements

High school diploma/GED or equivalent work experience.
Must be age 18 or older within 30 days of application.
1–2 years of relevant experience.
Results-oriented.
Effective written and verbal communication.
Computer utilization skills.
Available to work morning, afternoon, and evening shifts, weekends, and holidays.
Able to lift 50 pounds, bend or squat to lace shoes, lift overhead, twist, climb a ladder, and stand for long periods.

Nice To Haves

Bilingual Spanish skills.
Thorough knowledge of Red Wing Shoe Company’s mission, values, and organizational structure.
Profit and loss knowledge.
Curiosity, passion for new ideas, and a drive to support growth.
Problem-solving skills.
Retail footwear knowledge.

Responsibilities

Greet customers and help them find products that meet their needs.
Process transactions accurately using point-of-sale systems and handle cash.
Maintain store cleanliness, organization, and visual merchandising standards.
Monitor inventory, restock shelves, and conduct inventory counts.
Provide product information and recommendations to customers.
Collaborate with team members to support smooth store operations.
Follow company policies and procedures and maintain a professional appearance and demeanor.
Handle customer inquiries and resolve concerns courteously and efficiently.
Perform assigned opening and closing duties, including cash reconciliation.
Help achieve store sales goals through customer service and product knowledge.
Provide complimentary boot oiling and conditioning, minor repairs, and Tuff Toe application.
Complete housekeeping duties, including vacuuming, mopping and waxing floors, washing windows, disinfecting with chemicals, disposing of trash, maintaining recycling, and installing and maintaining furniture, fixtures, and displays.