Retail Sales Associate FT

US Foods•Greenville, NC
•$13 - $21•Onsite

About The Position

The CHEF’STORE Retail Sales Associate helps maintain superior customer service and promote US Foods’ “Great Food, Made Easy” strategy and cultural beliefs. The associate fills a variety of roles, including cashier, stocker, and customer courtesy, and may be assigned to any department based on customer and business needs. Work may include operating the checkout, helping customers on the sales floor, stocking and rotating products, and assisting with store events, resets, and inventory processes. The position is based in a retail store open to the public. Work may involve exposure to outside weather, moderate noise, ladders or elevated surfaces, and temperatures ranging from -10 to 85 degrees. Working in cooler and freezer areas is required. The role requires frequent physical activity, including standing and walking continuously, handling items of varying weights, and carrying out stocking and customer-service duties. The schedule must be flexible Monday through Sunday, based on business needs, between 5:00 a.m. and 7:00 p.m. Overtime compensation may be available. The starting rate is $16.49 per hour. The expected base rate is between $13 and $21 per hour, depending on relevant experience, education, skills, function, geographic location, and other applicable factors.

Requirements

  • At least 6–12 months of retail cashier and/or stocking experience.
  • High school diploma or equivalent work experience.
  • Ability to work a flexible schedule Monday through Sunday between 5:00 a.m. and 7:00 p.m., based on business needs.
  • Ability to work in cooler and freezer areas.
  • Ability to perform the physical activities described in the posting, including continuous standing and walking, frequent lifting and carrying of 51–100 pounds, and occasional lifting and carrying of more than 100 pounds.
  • Ability to interact physically with customers and work in a retail store environment, including exposure to temperatures ranging from -10 to 85 degrees.

Nice To Haves

  • At least one year of retail selling and/or customer service experience.
  • Freight-handling experience.
  • Desire and ability to deliver exceptional customer service and willingness to assist coworkers.
  • Ability to provide fast, easy, efficient, and professional customer service.
  • Good common sense, logical thinking, and basic mathematical aptitude.
  • Motivation, self-direction, and ability to multitask, prioritize, and work independently or as part of a team.
  • Willingness to work a flexible hourly schedule, including holidays and weekends.
  • Basic computer skills, cash-handling experience, and proficiency with general office equipment.

Responsibilities

  • Provide customers with an excellent CHEF’STORE experience and develop customer relationships while demonstrating the service behaviors taught in CHEF’STORE Way training.
  • Operate the point-of-sale system accurately and efficiently, including scanning merchandise, weighing products, looking up items that do not scan, and reporting barcode discrepancies.
  • Transfer products from cart to cart at checkout and visually inspect for possible tampering.
  • Check receipts by verifying cart contents against purchases as customers leave the store.
  • Perform assigned front-end opening and closing functions.
  • Help customers find products and learn about store services while supporting sales and managing shrinkage.
  • Assist with receiving inventory shipments and maintain and stock shelves neatly, checking product quality and rotating inventory appropriately.
  • Label merchandise as required, including unscannable items, catch-weight products, and produce.
  • Replenish the sales floor by down-stocking freight, following FIFO and ensuring older products are stocked first; use reach trucks and pallet jacks to move and stock products.
  • Use Microsoft Word, Excel, and proprietary software as needed.
  • Keep products accessible, visually appealing, and available; assist with price changes as directed.
  • Assist with store opening and closing duties and participate in inventory and cycle counts as needed.
  • Help maintain a safe facility by following safety practices, reporting safety issues, and correcting them when possible.
  • Clean the sales floor, front end, restrooms, parking lot, and store entrance using cleaning equipment as needed.
  • Gather carts from parking areas and corrals, return them to the designated area, and ensure they are clean and operable.
  • Perform other duties as assigned or required by Store Management.

Benefits

  • Health insurance
  • Pre-tax spending accounts
  • Retirement benefits
  • Paid time off
  • Short-term disability
  • Long-term disability
  • Employee stock purchase plan
  • Life insurance
  • Overtime compensation may be available
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