CHEF'STORE Retail Sales Associate FT

US Foods•Winston-Salem, NC

3d•Onsite

About The Position

The CHEF’STORE Retail Sales Associate helps maintain an atmosphere of superior customer service and supports the US Foods strategy, “Great Food, Made Easy.” Associates model the company’s cultural beliefs and may work as a cashier, stocker, or in customer courtesy, depending on customer and business needs. At store management’s direction, the associate may work at checkout or across the Meat/Frozen, Produce/Dairy, and Dry Goods/Culinary Equipment & Supply departments. The role may also involve vendor fairs, sales-floor resets, and inventory processes. The position includes assisting customers, performing checkout and receipt-checking duties, receiving and stocking merchandise, rotating products, maintaining product quality and availability, and helping keep the store and surrounding areas clean and safe. Associates may use reach trucks, pallet jacks, cleaning equipment, computer programs, and proprietary software. The role is performed in a public retail store, with exposure to outdoor weather, variable store temperatures, and occasional work on ladders or elevated surfaces. The stated starting rate is $17.69 per hour; the expected base rate is $14–$22 per hour, depending on relevant experience, education, skills, location, and other applicable factors. The role may also receive overtime compensation.

Requirements

At least 6–12 months of retail cashier and/or stocking experience.
High school diploma or equivalent work experience.
Ability to deliver exceptional customer service and adapt to assist coworkers as needed.
Ability to provide fast, easy, efficient, and professional service.
Good common sense, logical thinking, and basic mathematical aptitude.
Motivation and self-direction, with the ability to multitask, prioritize, and work independently or as part of a team.
Ability to work a flexible hourly schedule, including holidays and weekends.
Basic computer skills, cash-handling experience, and proficiency with general office equipment.
Ability to perform the stated physical activities, including continuous standing and walking, frequent lifting and carrying of 51–100 pounds, and occasional lifting and carrying of over 100 pounds.

Nice To Haves

At least one year of retail selling and/or customer service experience.
Freight-handling experience is a plus.

Responsibilities

Provide an excellent customer experience and build relationships with store customers.
Use CHEF’STORE Way training and model the expected behaviors in the store.
Operate the point-of-sale system accurately and efficiently, including scanning merchandise, weighing products, and looking up items that do not scan.
Check product barcodes and report discrepancies to the Front End Lead or Manager of Day.
Transfer products from cart to cart at checkout and visually inspect products for tampering.
Check receipts by verifying cart contents against purchases as customers leave the store.
Perform assigned store-opening and store-closing functions.
Help customers find products and inform them about other available store services.
Receive inventory shipments and maintain and stock shelves neatly while checking product rotation and quality.
Report low stock levels to store management.
Label merchandise as required, including tagging unscannable items and applying catch-weight and produce PLU labels.
Replenish the sales floor by bringing down freight from top stock, following FIFO, and bringing down the oldest product first.
Use reach trucks and pallet jacks to move and stock products.
Use Microsoft Word, Excel, and proprietary software as needed.
Keep products accessible, visually appealing, and available.
Assist with price changes as directed by the Pricing Lead and Store Management.
Participate in inventory and cycle-count processes as needed.
Maintain a safe facility by following safety practices, notifying management of safety issues, and correcting issues when possible.
Clean the sales floor, front end, restrooms, parking lot, and store entrance; use cleaning equipment as needed.
Gather carts from the parking lot and cart corrals and return them to the designated area, ensuring they are clean and operable.
Perform other duties as assigned or required by Store Management.