Retail Associate (Lakeshore)

Goodwill Industries Of Southeastern Louisiana•New Orleans, LA

5d•Onsite

About The Position

The Retail Associate performs the general duties necessary for the efficient operation of a Goodwill retail store. The role supports a positive and inclusive customer experience while advancing Goodwill’s community mission. Duties may include cashiering, processing and stocking merchandise, maintaining the sales floor and backroom, housekeeping, assisting donors and customers, and following company policies and safety procedures. The schedule may be flexible and may include days, nights, weekends, or work at an attended donation station on short notice. The position involves considerable physical exertion and exposure to unfit donated goods and materials. It requires frequent lifting and carrying, repetitive hand movements, prolonged standing and walking, and frequent bending, stooping, and stretching.

Requirements

Must be able to interact cordially and productively with a variety of people.
Must be able to read, write, and communicate clearly in English.
Must be able to work a flexible schedule on short notice, including days, nights, and weekends.
Must be able to lift and carry up to 25 pounds frequently and 50 pounds occasionally.
Must be able to perform repetitive hand movements when buttoning, sorting, hanging, and zipping garments.
Must be able to stand and walk for prolonged periods and bend, stoop, and stretch frequently.
Must have vision corrected to within normal limits.
Must be able to function in a hectic work environment.
Must have knowledge of men’s, women’s, and children’s clothing, as well as furniture and household items.
Must successfully complete Retail training.

Nice To Haves

High school diploma or GED preferred, but not required.
Prior work experience in the service industry preferred, but not required.

Responsibilities

Operate a cash register, receive payment for purchases, and record sales and other transactions.
Sort and hang at least 125 garments per hour while meeting a minimum quality standard of 80%.
Check, sort, and price electrical equipment and small wares and prepare them for display.
Transfer merchandise from the back room to the sales floor and rotate merchandise as directed by store management.
Keep the workstation clean and empty at the end of the shift.
Place garments and housewares on appropriate racks and shelves and restock as needed.
Remove empty hangers from the sales floor and return them to the production area.
Monitor customer activity and report suspected theft or suspicious activity to store management.
Dispose of trash and unusable merchandise, break down cardboard boxes, and place them in the recycling container.
Keep the store clean and hazard-free by vacuuming, mopping, dusting, and cleaning bathrooms; keep aisles clear of debris.
Greet donors, assist with bringing donations into the store, and issue receipts.
Assist customers with general information.
Follow company policies and safety procedures and attend work regularly as scheduled.
Market Goodwill and explain its mission to the general public.
Establish and maintain effective working relationships with store personnel and motivate them to perform well.