Branch Loan Underwriter - Lakeshore

AmFirst•Birmingham, AL

About The Position

Assists members and potential members with financial needs, including opening accounts, processing transactions and loan requests, resolving problems, and providing information about products and services. The role supports a range of financial transactions and loan inquiries, underwrites consumer loans, and originates and closes real estate loans. It also promotes credit union products and services, maintains accurate records, conducts audits, serves as a liaison between members and departments, and provides notary services.

Requirements

One to three years of similar or related experience.
High school education or GED.
Must be able to maintain life insurance and NMLS registration.
Must be able to use various electronic systems to obtain and enter information.
Must demonstrate strong public contact and communication skills.
Must demonstrate good judgment in resolving member issues and offering other services.
Must stay current on policies and procedures related to branch services and products.
Must be adept at handling new accounts, share certificates, and IRA accounts.
Must be able to move around the branch, sit and stand for extended periods, and perform light lifting.

Responsibilities

Assist members and non-members with general to intermediate financial transactions and loan inquiries, including business accounts and loans, consumer lending, real estate, credit cards, and specialty accounts.
Resolve problems within the role’s authority and refer issues beyond that authority to a supervisor with recommendations.
Underwrite consumer loans and originate and close real estate loans.
Post transactions and loan requests accurately and promptly, and maintain records according to credit union policies and guidelines.
Promote, explain, and cross-sell credit union products and services, including gap and warranty coverage, credit, and life disability products.
Anticipate members’ needs and advise them appropriately.
Represent the credit union at business partner visits, enrollments, and civic functions to develop additional business, as needed.
Conduct timely audits of system information and member documents.
Act as a liaison between members and various departments.
Provide notary services to members.
Open accounts, certificates, loans, and other credit union products or services accurately, ensuring related forms and documents are completed and filed or scanned promptly.
Work toward or exceed established sales goals and assist in meeting branch goals.
Comply with applicable credit union policies and procedures.
Provide prompt, accurate, informed service and support to members and employees, and represent the credit union professionally and courteously.
Maintain a satisfactory loan portfolio.
Perform other job-related duties as assigned.