Seasonal Part Time Retail Associate

Columbia Sportswear•Chicago, IL

About The Position

As a Retail Associate, you serve as a brand ambassador and help provide exceptional in-store experiences through positive customer interactions. You use problem-solving and sales abilities to answer customer questions, make product recommendations, and support Columbia Sportswear Company’s values of customer service and teamwork. Associates help ensure products are available on the sales floor, maintain visual displays, respond to customer inquiries, and operate checkout processes while supporting the store leadership team and the company’s mission of connecting active people with their passions.

Requirements

  • Be at least 16 years of age.
  • Have up to 2 years of experience in a position or specialization.
  • Have skill operating inventory and point-of-sale systems and other retail software tools.
  • Be able to communicate clearly with others.
  • Be available to work a flexible retail schedule that may change seasonally and in response to location-specific business trends or forecasts.

Nice To Haves

  • High school diploma or GED preferred.

Responsibilities

  • Respond to customer questions or issues about product features, benefits, and availability.
  • Engage with customers to understand their needs and preferences, demonstrate and explain merchandise, and suggest suitable options.
  • Maintain store standards for visual merchandising, cleanliness, and safety.
  • Retrieve merchandise from the sales floor, stock room, or other inventory locations.
  • Perform cash register transactions, including sales, returns, exchanges, and loyalty-program connections, efficiently and accurately.
  • Receive, handle, replenish, and process incoming and outgoing product flow accurately and efficiently to contribute to store profitability.

Benefits

  • Employee discounts on Columbia, prAna, Sorel, and Mountain Hardwear brands.
  • Wellness Time Off.
  • Employee Assistance Programs, including access to mental health and financial services and fitness-program discounts.
  • Temporary employees may participate in the 401(k) plan with a company match if they are at least 18 years old and have worked 1,000 hours.
  • Flexible work schedules with opportunities for advancement.
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