Retail Associate I
About The Position
The Retail Associate I is an entry-level role focused on delivering a positive customer experience while learning and performing retail sales and operational tasks. The associate develops foundational job skills and product knowledge while supporting the store team and helping maintain a customer-friendly environment. The position involves assisting customers on the sales floor, supporting merchandising and cashier operations, helping with inventory and store upkeep, and participating in training. Work takes place primarily in a retail store with direct customer interaction, with occasional work receiving shipments or moving products in stock areas. A flexible schedule is required, including evenings, weekends, and holidays based on business needs; weekend work is required.
Requirements
- High school diploma or equivalent preferred.
- No prior retail experience is required; training will be provided.
- Ability to learn point-of-sale systems, basic math for cash handling, and company procedures.
- Strong communication skills and a customer-focused mindset.
- Ability to work a flexible schedule, including evenings, weekends, and holidays based on business needs; weekend work is required.
- Ability to stand and walk for long periods while assisting customers and performing store tasks.
- Ability to lift and carry merchandise weighing up to 50 pounds.
- Ability to frequently reach for items on shelves and bend to access lower shelves or storage areas.
- Manual dexterity to use cash registers, computers, and other equipment.
Nice To Haves
- Interest in sports or sporting goods.
- Working knowledge of one MonkeySports category.
Responsibilities
- Greet customers, assist them on the sales floor, answer basic product questions, and guide purchasing decisions under the direction of senior staff.
- Promote a friendly, respectful, and collaborative team culture with customers and coworkers.
- Assist with stocking shelves, organizing product displays, folding apparel, maintaining size runs, and keeping merchandise areas clean and visually appealing.
- Process basic sales transactions, operate the point-of-sale system with training, handle returns and exchanges under supervision, and handle cash accurately.
- Participate in training to build product knowledge and retail skills, seek feedback, and demonstrate growth.
- Maintain store cleanliness by sweeping, wiping counters, managing fitting rooms, and performing general upkeep tasks.
- Assist with receiving shipments, tagging merchandise, and restocking the sales floor as directed by supervisors.
- Follow company policies, procedures, and safety standards.
- Assist peers, accept direction from leadership, and support a positive team environment.
- Support special promotions, events, or vendor days as needed.
- Perform other related duties as assigned to meet business needs.
Benefits
- Employee discounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
