Retail Associate I

MONKEYSPORTS NY INC•Farmingdale, NY

3d•Onsite

About The Position

The Retail Associate I is an entry-level, seasonal position focused on delivering a positive customer experience while learning retail sales and operational tasks. The role develops foundational job skills and product knowledge while supporting the store team in maintaining a well-organized, customer-friendly environment. The associate works primarily in a retail store with direct customer interaction and may help receive shipments or move products in backroom and stock areas. A flexible schedule is required, including evenings, weekends, and holidays based on business needs; weekend work is required.

Requirements

High school diploma or equivalent preferred.
No prior retail experience required; training will be provided.
Ability to learn point-of-sale systems, basic math for cash handling, and company procedures.
Strong communication skills and a customer-focused mindset.
Ability to stand and walk for extended periods while assisting customers and completing store tasks.
Ability to lift and carry merchandise weighing up to 50 pounds.
Frequent reaching and bending to access merchandise on shelves and in storage areas.
Manual dexterity to use cash registers, computers, and other equipment.
Flexible schedule, including evenings, weekends, and holidays based on business needs; weekend work is required.

Nice To Haves

Interest in sports or sporting goods.
Working knowledge of one MonkeySports category.

Responsibilities

Greet customers, assist them on the sales floor, answer basic product questions, and help guide purchasing decisions under the direction of senior staff.
Demonstrate working knowledge of one MonkeySports category.
Contribute to a friendly, respectful, and collaborative team culture with customers and coworkers.
Stock shelves, organize product displays, fold apparel, maintain size runs, and keep merchandise areas clean and visually appealing.
Process basic sales transactions, operate the point-of-sale system after training, handle returns and exchanges under supervision, and handle cash accurately.
Participate in training, build product knowledge and retail skills, seek feedback, and demonstrate growth in learned areas.
Maintain store cleanliness by sweeping, wiping counters, managing fitting rooms, and assisting with general upkeep.
Assist with receiving shipments, tagging merchandise, and restocking the sales floor as directed by supervisors.
Follow company policies, procedures, and safety standards.
Assist peers, accept direction from leadership, and support a positive team environment.
Support special promotions, events, and vendor days as needed.
Perform other related duties as assigned to meet business needs.