Retail Associate I

Monkeysports•Farmingdale, NY

3d•$17•Onsite

About The Position

The Retail Associate I is an entry-level role focused on delivering a positive customer experience while learning retail sales and operational tasks. The associate develops foundational job skills and product knowledge, supports the store team, and helps maintain a clean, organized, customer-friendly environment. The role works primarily in a retail store with direct customer interaction and may occasionally involve receiving shipments or moving products in stock areas. A flexible schedule is required, including evenings, weekends, and holidays based on business needs; weekend work is required. This is a seasonal position.

Requirements

Ability to learn point-of-sale systems, basic math for cash handling, and company procedures.
Strong communication skills and a customer-focused mindset.
Ability to work a flexible schedule, including evenings, weekends, and holidays based on business needs; weekend work is required.
Ability to stand and walk for long periods while assisting customers and completing store tasks.
Ability to lift and carry merchandise weighing up to 50 pounds.
Ability to frequently reach for items on shelves and bend to access lower shelves or storage areas.
Manual dexterity to use cash registers, computers, and other equipment.

Nice To Haves

High school diploma or equivalent.
Interest in sports or sporting goods.
Working knowledge of one MonkeySports category.

Responsibilities

Greet customers, assist them on the sales floor, answer basic product questions, and help guide purchasing decisions under the direction of senior staff.
Promote a friendly, respectful, and collaborative team culture with customers and coworkers.
Stock shelves, organize product displays, fold apparel, maintain size runs, and keep merchandise areas clean and visually appealing.
Process basic sales transactions, operate the point-of-sale system after training, handle returns and exchanges under supervision, and ensure accurate cash handling.
Participate in training to build product knowledge and retail skills, seek feedback, and demonstrate growth.
Maintain store cleanliness by sweeping, wiping counters, managing fitting rooms, and completing general upkeep tasks.
Assist with receiving shipments, tagging merchandise, and restocking the sales floor as directed by supervisors.
Follow company policies, procedures, and safety standards.
Assist peers, accept direction from leadership, and support a positive team environment.
Support special promotions, events, or vendor days as needed.
Perform other related duties as assigned to meet business needs.