Retail Assistant Store Manager

Office Depot•Kerrville, TX

2d•$17 - $26

About The Position

The Retail Assistant Store Manager at Office Depot helps drive store sales and service growth while fostering a vibrant sales culture, maintaining visual and merchandising standards, supporting freight and logistics activities, and prioritizing client satisfaction. The role helps lead a customer-centric environment, engage with the local community, and promote the Office Depot 5C values: Caring, Committed, Creative, Collaborative, and Courageous. The Assistant Store Manager is a Key Carrier and leader on duty. The role requires a flexible schedule aligned with business needs, including evenings, weekends, and occasional holidays. Full-time Assistant Managers must also perform External Key Carrier duties, including opening and closing responsibilities. The position supports sales, exceptional service, operational excellence, and development of a high-performing team. Essential functions may require consent to periodic comprehensive third-party background checks.

Requirements

High school diploma or equivalent.
One to three years of related experience.
Basic computer skills and ability to use job-related technology and systems.
Advanced selling skills and strong customer focus.
Ability to lead, coach, motivate, and manage conflict.
Strong problem-solving and time-management skills, with the ability to plan, prioritize, and execute.
Excellent verbal and written communication skills and ability to collaborate and work as part of a team.
Business acumen, accountability, drive for results, and sound decision-making.
Positive, engaging, action-oriented, adaptable, and passionate about the brand, products, services, and solutions.
Ability to work a flexible schedule, including evenings, weekends, and occasional holidays.
For full-time Assistant Manager positions, ability to perform External Key Carrier responsibilities, including opening and closing duties.

Nice To Haves

Bachelor’s degree in Business, Marketing, Retail, or a related field.
Retail, sales, customer-facing, and/or supervisory experience.

Responsibilities

Partner with the management team to drive memorable customer experiences and client satisfaction.
Ensure Office Depot selling techniques and sales training are executed across the store.
Help train and develop associates to foster a sales-focused environment.
Model exceptional customer service and product expertise.
Process merchandise accurately and efficiently in accordance with procedures, deadlines, and visual merchandising standards.
Identify process improvements and implement plans to reduce waste and inefficiencies.
Assist the General Manager with guidance and coaching to improve associate performance.
Contribute to sales and profitability through initiatives involving conversion, Average Order Value, and customer satisfaction.
Provide guidance, direction, and ongoing training to store associates, including Print Services associates.
Facilitate training on the business model and the holistic service offering for clients and customers.
Observe, coach, and provide feedback to improve associate proficiency and build trust and brand loyalty.
Provide input to the General Manager on assessing associates' performance, certifications, and competencies.
Maintain building and associate safety and security when other managers are absent.
Perform opening and closing duties, including activating and deactivating the store alarm, handling cash, and balancing the store daily.
Ensure regular loss prevention compliance and fulfill duties associated with the External Key Carrier designation.
Perform other responsibilities as deemed necessary.

Benefits

Competitive salaries.
Benefits package, including a 401(k).
Opportunities to move and grow within the organization.
May be eligible to participate in an incentive program, subject to the Incentive Plan terms and conditions.

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