Retail Assistant Store Manager - Marietta Store

Goodwill of North Georgia • Marietta, GA

2d • Onsite

About The Position

The Retail Assistant Store Manager assists the Store Manager in operating the store. The role includes hiring, training, motivating, and supervising staff; leading meetings; supporting customer and donor satisfaction; maintaining displays and merchandising presentations; ensuring cash is handled according to policy; and helping the store meet or exceed its budgeted financial performance. Ongoing training is provided, and career progression may include opportunities to transfer to other stores.

This role involves working 45 or more hours per week at a store open all seven days. Donated products must be unpacked, sorted, and displayed, and the work environment can be messy and dusty, cold in winter, and hot in summer. The Assistant Store Manager is expected to proactively address and resolve situations, prioritize work, understand the in-store experience, and engage and motivate employees to provide excellent customer service. Computers, email, and Microsoft Office are used daily.

Requirements

• At least 2 years of experience supervising 15 or more employees in food services, manufacturing, production, or retail; alternatively, 1 year of supervisory experience with successful completion of Goodwill-assigned training.
• Alternatively, a bachelor's degree in Marketing, Sales, Retail, Finance, Mathematics, Accounting, or Economics, plus 1 year of supervisory experience in logistics, retail, warehouse, fast food, restaurants, B2B accounts, the corporate/service industry, or another relevant industry.
• Alternatively, 4 or more years of military service with at least 1 year of supervisory experience.
• Strong interpersonal and written communication skills.
• Demonstrated ability to operate personal computers, previous POS or sell systems, and software packages including Microsoft Office.
• A driver's license, dependable transportation, and communication devices.

Nice To Haves

• Bilingual language skills.
• Previous military experience.

Responsibilities

• Assist the Store Manager in running the store.
• Hire, train, motivate, and supervise staff.
• Lead meetings.
• Help the store meet customer and donor satisfaction standards.
• Maintain displays and merchandising presentations.
• Ensure cash is handled according to policy.
• Drive the store toward meeting or exceeding its budgeted financial performance.
• Proactively address and resolve situations, while prioritizing day-to-day work.
• Engage and motivate employees to deliver excellent customer service.

Benefits

• Ongoing training.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed