Retail Assistant Store Manager - Marietta Store
About The Position
The Retail Assistant Store Manager assists the Store Manager in running the store. The role includes hiring, training, motivating, and supervising staff; leading meetings; helping the store meet customer and donor satisfaction standards; maintaining displays and merchandising presentations; ensuring cash is handled according to policy; and driving the store toward meeting or exceeding its budgeted financial performance. Ongoing training is provided, and career progression may include the opportunity to transfer to other stores. This role involves 45+ hour workweeks at a store open seven days a week. Donated products must be unpacked, sorted, and displayed, so the work environment can be messy and dusty, cold in winter, and hot in summer. The Store Manager relies on the Assistant Store Manager to proactively address and resolve situations. Thinking ahead, prioritizing, understanding the in-store experience, and engaging and motivating employees to deliver excellent customer service are important. Computers, email, and Microsoft Office are used daily.
Requirements
- At least 2 years of experience supervising 15 or more employees in food services, manufacturing, production, or retail; alternatively, 1 year of supervisory experience with successful completion of Goodwill-assigned training.
- Alternatively, a bachelor's degree in Marketing, Sales, Retail, Finance, Mathematics, Accounting, or Economics, plus 1 year of supervisory experience in logistics, retail, warehouse, fast food, restaurants, B2B accounts, corporate/service industry, or another relevant industry.
- Alternatively, 4 or more years of military service with at least 1 year of supervisory experience may be used in lieu of the other experience pathways.
- Strong interpersonal and written communication skills.
- Demonstrated skills operating personal computers, previous POS or sell systems, and software packages including Microsoft Office.
- A driver's license, dependable transportation, and communication devices.
Nice To Haves
- Bilingual language skills.
- Previous military experience.
Responsibilities
- Assist the Store Manager in running the store.
- Hire, train, motivate, and supervise staff.
- Lead meetings.
- Help the store meet customer and donor satisfaction standards.
- Maintain displays and merchandising presentations.
- Ensure cash is handled according to policy.
- Drive the store toward meeting or exceeding its budgeted financial performance.
- Proactively address and resolve situations.
- Engage and motivate employees to deliver excellent customer service.
Benefits
- Ongoing training is provided.
- Career progression may include the opportunity to transfer to other stores.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
