Retail Assistant Store Manager

DXL•Woodbridge, VA
•Onsite

About The Position

DXL Group, the largest specialty retailer of men's Big +Tall apparel, is seeking a self-driven, results-oriented Retail Assistant Store Manager passionate about customer service and coaching team members in a fast-paced environment. The role focuses on building long-term guest relationships and delivering an unmatched retail experience. The Assistant Store Manager supports the Store Manager in achieving store sales plans and maintaining strong customer service, inventory, expense control, and risk management. DXL emphasizes developing employees for promotion from within, operates free-standing stores that close at 7 p.m., and offers quarterly bonus eligibility to the entire team. Compensation is expected to range from $18.13 to $25.95 per hour based on experience. Compensation includes a base hourly wage and potential commission of 1.5% to 6% based on individual sales performance after meeting a weekly sales base, if applicable. Associates are also eligible for a quarterly bonus based on overall store sales. DXL is committed to diversity, equity, and belonging and provides equal employment opportunities without discrimination or harassment.

Requirements

  • High school diploma or equivalent.
  • One year of experience in an Assistant Store Manager role.
  • Two years of experience in a supervisory role.
  • Willingness to travel to neighboring store locations.
  • Ability to lift up to 10 lbs. and move up to 50 lbs.

Nice To Haves

  • A college degree is a plus.
  • Previous involvement working in a commission-oriented environment is a plus.

Responsibilities

  • Ensure each guest feels welcomed by spending quality time and asking questions to learn about their needs, preferences, and lifestyle.
  • Assist the Store Manager in ensuring the store meets sales plans while monitoring customer service, inventory, expense control, and risk management.
  • Serve as a product knowledge expert and sell and market a broad range of apparel, including private labels, name brands, and tailored clothing.
  • Help build a superior customer-focused sales team through ongoing coaching and training in selling skills, behaviors, and operational procedures.

Benefits

  • Quarterly bonuses based on overall store sales; the entire team is eligible.
  • Potential commission of 1.5% to 6% based on individual sales performance after meeting a weekly sales base, if applicable.
  • Development opportunities with promotion from within.
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