Retail Assistant Store Manager

Office Depot • Tomball, TX

7d

About The Position

The Retail Assistant Store Manager helps drive store sales and service growth, create a vibrant sales culture, uphold visual and merchandising standards, and support freight and logistics activities. The role helps lead a customer-centric environment, engage with the local community, and foster a positive culture aligned with Office Depot’s 5C values: Caring, Committed, Creative, Collaborative, and Courageous. The Assistant Store Manager is a Key Carrier and leader on duty. Full-time Assistant Managers must be able to perform External Key Carrier duties, including opening and closing the store. The position requires a flexible schedule aligned with business needs, including evenings, weekends, and occasional holidays. The role may require consent to periodic comprehensive background checks conducted by a third party.

The Assistant Store Manager supports sales and service excellence, operational efficiency, and associate leadership and development. External Key Carrier duties include maintaining building and associate safety and security when other managers are absent, opening and closing the store, operating the alarm system, handling cash, balancing the store daily, and supporting loss prevention compliance.

The ODP Group describes itself as a provider of products, services, and technology solutions through a B2B distribution platform and omnichannel presence, including supply chain and distribution operations, sales professionals, online channels, and Office Depot and OfficeMax retail stores. The company states that it is committed to a safe and healthy work environment and expects coworkers to work safely and address potential hazards or concerns. The company offers competitive salaries, a benefits package that includes a 401(k), opportunities to move and grow, and potential eligibility for an incentive program subject to its terms and conditions. The posting will remain open for at least three days and expire once the position is filled.

Requirements

• High school diploma or equivalent required.
• Basic computer skills and ability to use job-related technology and systems.
• Advanced selling skills and a strong customer focus.
• Ability to lead, coach, motivate, and manage conflict.
• Strong problem-solving and time-management skills; ability to plan, prioritize, and execute.
• Excellent verbal and written communication skills and ability to collaborate as a team player.
• Business acumen, accountability, and drive for results, including sound decision-making.
• Positive, engaging, action-oriented, adaptable, and passionate about the brand, products, services, and solutions.
• Ability to work a flexible schedule, including evenings, weekends, and occasional holidays.
• For full-time Assistant Manager positions, ability to perform External Key Carrier responsibilities, including opening and closing duties.

Nice To Haves

• Bachelor’s degree in Business, Marketing, Retail, or a related field preferred.
• One to three years of related experience; retail, sales, customer-facing, and/or supervisory experience preferred.

Responsibilities

• Partner with the management team to drive memorable customer experiences and client satisfaction.
• Ensure the execution of Office Depot selling techniques and sales training across the store.
• Help foster a sales-focused environment by training and developing associates.
• Model exceptional customer service and product expertise.
• Process merchandise accurately and efficiently while following established procedures, deadlines, and visual merchandising standards.
• Identify opportunities to improve processes and implement plans to reduce waste and inefficiencies.
• Assist the General Manager in guiding and coaching associates to improve performance.
• Contribute to sales and profitability through initiatives to improve conversion, Average Order Value (AOV), and customer satisfaction.
• Guide, direct, and provide ongoing training to store associates, including Print Services associates.
• Conduct training on the business model and the full range of services offered to clients and customers.
• Observe, coach, and provide feedback to improve associate proficiency and build trust and brand loyalty.
• Provide input to the General Manager, using independent judgment, on associate performance, certifications, and competencies.
• Maintain building and associate safety and security when other managers are absent.
• Perform store opening and closing duties, including activating and deactivating the alarm system, cash handling, and daily store balancing.
• Support regular loss prevention compliance and fulfill External Key Carrier responsibilities.
• Perform other responsibilities as deemed necessary.

Benefits

• 401(k)
• Competitive salaries
• Opportunities to move and grow within the organization
• Potential eligibility for an incentive program, subject to the Incentive Plan terms and conditions

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED