Retail Assistant Store Manager

Office Depot • Ormond Beach, FL

5d • $15 - $26

About The Position

The Retail Assistant Store Manager at Office Depot helps drive store sales and service growth, create a strong sales culture, maintain visual and merchandising standards, support freight and logistics activities, and prioritize client satisfaction. This leader helps foster a customer-centric store environment, engage with the local community, and promote Office Depot’s 5C values: Caring, Committed, Creative, Collaborative, and Courageous. The role is a Key Carrier and leader on duty. Assistant Store Managers must work a flexible schedule aligned with business needs, including evenings, weekends, and occasional holidays. Full-time Assistant Managers must also be able to perform External Key Carrier duties, including opening and closing the store.

The position focuses on inspiring sales performance, exceptional service, operational excellence, and development of a high-performing team. Essential functions may require consent to periodic comprehensive background checks conducted by a third party.

The ODP Group is a provider of products, services, and technology solutions through a B2B distribution platform and omnichannel presence, including supply chain and distribution operations, sales professionals, online channels, and Office Depot and OfficeMax retail stores. The company is committed to a safe and healthy work environment; coworkers are expected to work safely and address potential hazards or concerns. The listed duties describe the general nature of the role and are not exhaustive; other duties may be assigned. The company offers competitive salaries, a benefits package including a 401(k), opportunities for career growth, and potential participation in an incentive program subject to its terms and conditions. The company provides equal employment opportunities and will consider qualified applicants with arrest and conviction records pursuant to the San Francisco Fair Chance Ordinance. The posting remains open for at least three days and expires when the position is filled.

Requirements

• High school diploma or equivalent required.
• One to three years of related experience.
• Basic computer skills and ability to use job-related technology and systems.
• Advanced selling skills and strong customer focus.
• Ability to lead, coach, motivate, and manage conflict.
• Strong problem-solving and time-management skills, including the ability to plan, prioritize, and execute.
• Excellent verbal and written communication skills; ability to collaborate and work as part of a team.
• Business acumen, accountability, drive for results, and sound decision-making.
• Positive, engaging, action-oriented, adaptable, and passionate about the company’s brand, products, services, and solutions.
• Ability to work a flexible schedule, including evenings, weekends, and occasional holidays.
• For full-time Assistant Manager positions, ability to perform External Key Carrier duties, including opening and closing responsibilities.

Nice To Haves

• Bachelor’s degree in Business, Marketing, Retail, or a related field preferred.
• Retail, sales, customer-facing, and/or supervisory experience preferred.

Responsibilities

• Partner with the management team to drive memorable customer experiences and client satisfaction.
• Ensure Office Depot selling techniques and sales training are executed across the store.
• Help create a sales-focused environment by training and developing associates.
• Model exceptional customer service and product expertise.
• Process merchandise accurately and efficiently in accordance with procedures, deadlines, and visual merchandising standards.
• Identify process improvements and implement plans to reduce waste and inefficiencies.
• Assist the General Manager in guiding and coaching associates to improve performance.
• Contribute to sales and profitability through initiatives focused on conversion, Average Order Value, and customer satisfaction.
• Guide, direct, and provide ongoing training to store associates, including Print Services associates.
• Facilitate training on the business model and holistic service offering for clients and customers.
• Observe, coach, and provide feedback to improve associate proficiency and build trust and brand loyalty.
• Use independent judgment when providing the General Manager input on associate performance, certifications, and competencies.
• Maintain building and associate safety and security when other managers are absent.
• Perform opening and closing duties, including activating and deactivating the store alarm system, cash handling, and daily store balancing.
• Ensure regular loss-prevention compliance and fulfill duties associated with the External Key Carrier designation.
• Support the company’s operational safety culture by working safely and addressing potential hazards or concerns.
• Perform other responsibilities as deemed necessary or assigned.

Benefits

• Competitive salaries.
• Benefits package that includes a 401(k).
• Opportunities to move and grow within the organization.
• Potential eligibility to participate in an incentive program, subject to the Incentive Plan terms and conditions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED