Retail Assistant Store Manager

Office Depot • Beaverton, WA

7d

About The Position

The Retail Assistant Store Manager helps drive sales and service growth, creates a vibrant sales culture, and supports store visual merchandising, freight, logistics, and customer satisfaction. This leader on duty helps create a customer-centric environment, engages with the local community, and fosters a positive culture aligned with Office Depot’s 5C values: Caring, Committed, Creative, Collaborative, and Courageous. The role requires a flexible schedule that may include evenings, weekends, and occasional holidays. Full-time Assistant Managers also perform External Key Carrier duties, including opening and closing the store. The position may require consent to periodic comprehensive background checks conducted by a third party.

The Assistant Store Manager partners with store management to deliver memorable customer experiences, execute sales techniques and training, maintain operational standards, and develop associates. External Key Carrier duties include maintaining building and associate safety and security in the absence of other managers; opening and closing the store; managing alarm activation and deactivation, cash handling, and daily store balancing; and supporting loss prevention compliance.

The ODP Group describes itself as a provider of products, services, and technology solutions through a B2B distribution platform and omnichannel presence, including supply chain and distribution operations, sales professionals, online channels, and Office Depot and OfficeMax retail stores. The company emphasizes a safe and healthy work environment and expects coworkers to work safely and address potential hazards. It offers competitive salaries, a benefits package including a 401(k), growth opportunities, and possible participation in an incentive program subject to its terms and conditions.

Requirements

• High school diploma or equivalent required.
• One to three years of related experience; retail, sales, customer-facing, and/or supervisory experience preferred.
• Basic computer skills and ability to use job-related technology and systems.
• Advanced selling skills and strong customer focus.
• Ability to lead, coach, motivate, and manage conflict.
• Strong problem-solving and time-management skills, with the ability to plan, prioritize, and execute.
• Excellent verbal and written communication skills and ability to collaborate effectively.
• Business acumen, accountability, drive for results, and sound decision-making.
• Positive, engaging, action-oriented, adaptable, and passionate about the company’s brand, products, services, and solutions.
• Ability to work a flexible schedule aligned with business needs, including evenings, weekends, and occasional holidays.
• Full-time Assistant Managers must be able to perform External Key Carrier duties, including opening and closing responsibilities.
• May be required to consent to periodic comprehensive third-party background checks.

Nice To Haves

• Bachelor’s degree preferred, particularly in Business, Marketing, Retail, or a related field.
• Retail, sales, customer-facing, and/or supervisory experience preferred.

Responsibilities

• Partner with the management team to drive memorable customer experiences and client satisfaction.
• Ensure storewide execution of Office Depot selling techniques and sales training.
• Help foster a sales-focused environment by training and developing associates.
• Model exceptional customer service and product expertise.
• Process merchandise accurately and efficiently according to procedures, deadlines, and visual merchandising standards.
• Identify opportunities to improve processes and implement plans to reduce waste and inefficiencies.
• Assist the General Manager in guiding and coaching associates to improve performance.
• Contribute to sales and profitability through initiatives to improve conversion, Average Order Value (AOV), and customer satisfaction.
• Guide, direct, and provide ongoing training to store associates, including Print Services associates.
• Facilitate training sessions on the business model and the full range of services offered to clients and customers.
• Observe, coach, and provide feedback to improve associate proficiency and foster trust and brand loyalty.
• Provide input to the General Manager on associate performance, certifications, and competencies, exercising independent judgment.
• Maintain building and associate safety and security when other managers are absent.
• Perform opening and closing duties, including activating and deactivating the store alarm, cash handling, and daily store balancing.
• Support regular loss prevention compliance and fulfill External Key Carrier responsibilities.
• Perform other duties as necessary.

Benefits

• Competitive salaries.
• Benefits package including a 401(k).
• Opportunities to move and grow within the organization.
• Possible eligibility to participate in an incentive program, subject to the Incentive Plan terms and conditions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED