Retail Assistant Store Manager

DXL Group•Franklin, TN

6h•Onsite

About The Position

DXL Group is seeking a self-driven, results-oriented Retail Assistant Store Manager passionate about customer service and coaching team members in a fast-paced environment. The role focuses on building long-term guest relationships and delivering a distinctive shopping experience. The Assistant Store Manager supports the Store Manager in meeting sales plans and overseeing customer service, inventory, expense control, and risk management. The position also involves serving as an apparel product expert and coaching and training the sales team. DXL describes its stores as free-standing, outside malls, and closing at 7 p.m.; the entire team is eligible for quarterly bonuses. The company emphasizes developing employees for promotion from within and is committed to diversity, equity, and belonging and equal employment opportunity.

Requirements

High school diploma or equivalent required.
At least 1 year of experience as an Assistant Store Manager.
At least 2 years of supervisory experience.
Willingness to travel to neighboring store locations as needed.
Ability to work alone in the store at times.
Ability to lift up to 10 pounds and move merchandise weighing up to 50 pounds.

Nice To Haves

College degree preferred.
Previous experience working in a commission-based environment preferred.

Responsibilities

Welcome each guest and spend time learning about their needs, preferences, and lifestyle by asking questions.
Assist the Store Manager in ensuring the store meets sales plans while monitoring customer service, inventory, expense control, and risk management.
Serve as a product knowledge expert and sell and market a broad range of apparel, including private labels, name brands, and tailored clothing.
Help build a customer-focused sales team by providing ongoing coaching and training in selling skills, behaviors, and operational procedures.