Retail Assistant Store Manager
About The Position
DXL Group is hiring a self-driven, results-oriented Retail Assistant Store Manager who is passionate about customer service and coaching team members in a fast-paced retail environment. The role focuses on building long-term relationships with guests and delivering a distinctive shopping experience. The Assistant Store Manager assists the Store Manager in meeting sales plans and monitoring customer service, inventory, expense control, and risk management. The position also involves serving as an expert on a broad range of apparel and helping develop a customer-focused sales team through ongoing coaching and training. DXL describes its stores as free-standing locations rather than mall stores and says they close at 7 p.m. The company promotes from within and makes the entire team eligible for quarterly bonuses. The position offers an expected pay range of $16.00 to $19.65 per hour based on experience, with a base hourly wage and potential commission of 1.5% to 6% based on individual sales performance after meeting a weekly sales base, if applicable. Associates may also earn a quarterly bonus based on overall store sales.
Requirements
- High school diploma or equivalent.
- One year of experience in an Assistant Store Manager role.
- Two years of experience in a supervisory role.
- Willingness to travel to neighboring store locations.
- Ability to lift up to 10 pounds and move up to 50 pounds.
Nice To Haves
- College degree.
- Previous experience working in a commission-oriented environment.
Responsibilities
- Ensure each guest feels welcome by spending quality time with them and asking questions to understand their needs, preferences, and lifestyle.
- Assist the Store Manager in ensuring the store meets sales plans.
- Monitor customer service, inventory, expense control, and risk management.
- Serve as a product knowledge expert and sell and market a broad range of apparel, including private labels, name brands, and tailored clothing.
- Help build a customer-focused sales team by providing ongoing coaching and training in selling skills, behaviors, and operational procedures.
Benefits
- Entire team is eligible for quarterly bonuses based on overall store sales.
- Potential commission of 1.5% to 6% based on individual sales performance after meeting a weekly sales base, if applicable.
- Development opportunities with a stated commitment to promoting from within.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
