Retail Assistant Store Manager

DXL•Manchester, CT

13d•Onsite

About The Position

DXL Group is hiring a self-driven, results-oriented Retail Assistant Store Manager who is passionate about customer service and coaching team members in a fast-paced environment. The role focuses on building long-term relationships with guests and providing an experience unmatched by other retailers. The Assistant Store Manager supports the Store Manager in achieving sales plans and overseeing customer service, inventory, expense control, and risk management. DXL is committed to developing employees and promoting from within. Its stores are freestanding rather than located in malls and close at 7 p.m. The entire team is eligible for quarterly bonuses. DXL is committed to diversity, equity, and belonging and provides equal employment opportunities without discrimination or harassment.

Requirements

High school diploma or equivalent.
At least 1 year of experience in an Assistant Store Manager role.
At least 2 years of experience in a supervisory role.
Willingness to travel to neighboring store locations.
Ability to lift up to 10 lbs. and move up to 50 lbs.

Nice To Haves

College degree.
Previous involvement working in a commission-oriented environment.

Responsibilities

Welcome each guest and spend quality time asking questions to understand their needs, preferences, and lifestyle.
Assist the Store Manager in ensuring the store meets sales plans while monitoring customer service, inventory, expense control, and risk management.
Serve as a product knowledge expert and sell and market a broad range of apparel, including private labels, name brands, and tailored clothing.
Help build a customer-focused sales team by providing ongoing coaching and training in selling skills, behaviors, and operational procedures.