Retail Assistant Store Manager
About The Position
DXL Group is seeking a self-driven, results-oriented Retail Assistant Store Manager who is passionate about customer service and coaching team members in a fast-paced environment. The role focuses on building long-term guest relationships by providing a distinctive shopping experience. The Assistant Store Manager supports the Store Manager in achieving sales plans and overseeing customer service, inventory, expense control, and risk management. The position also serves as a product knowledge expert across private-label, name-brand, and tailored apparel, and helps develop a customer-focused sales team through ongoing coaching and training. The position offers an expected pay range of $15.00 to $23.09 per hour, based on experience. Compensation includes a base hourly wage and potential commission of 1.5% to 6% based on individual sales performance after meeting a weekly sales base, if applicable. Associates may also receive a quarterly bonus based on overall store sales. DXL stores are free-standing rather than mall-based and close at 7 p.m.
Requirements
- High school diploma or equivalent.
- At least 1 year of experience in an Assistant Store Manager role.
- At least 2 years of experience in a supervisory role.
- Willingness to travel to neighboring store locations.
- Ability to lift up to 10 lbs. and move up to 50 lbs.
Nice To Haves
- College degree.
- Previous experience working in a commission-oriented environment.
Responsibilities
- Ensure each guest feels welcome by spending quality time and asking questions to understand their needs, preferences, and lifestyle.
- Assist the Store Manager in ensuring the store meets sales plans while monitoring customer service, inventory, expense control, and risk management.
- Serve as a product knowledge expert and sell and market a broad range of apparel, including private labels, name brands, and tailored clothing.
- Help build a superior customer-focused sales team by providing ongoing coaching and training in selling skills, behaviors, and operational procedures.
Benefits
- Quarterly bonuses based on overall store sales; the posting states the entire team is eligible for quarterly bonuses.
- 401(k) plan for all associates.
- Medical, dental, and vision plans for associates working 30 or more hours.
- Life insurance and disability plans for associates working 30 or more hours.
- Healthcare and dependent care flexible spending accounts for associates working 30 or more hours.
- Paid holidays, sick/personal days, and vacation time for associates working 30 or more hours.
- Potential sales commission of 1.5% to 6%, subject to sales performance and applicable weekly sales base.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
