Retail Assistant Store Manager

DXL Group•City of Rochester, NY

11d

About The Position

DXL Group is hiring a Retail Assistant Store Manager to build long-term guest relationships by providing an exceptional retail experience. The role is suited to a self-driven, results-oriented person passionate about customer service and coaching team members in a fast-paced environment. The Assistant Store Manager supports the Store Manager in meeting sales plans and overseeing customer service, inventory, expense control, and risk management. The role includes providing product expertise across private-label, name-brand, and tailored apparel, as well as coaching and training the sales team on selling skills, behaviors, and operational procedures. DXL highlights internal promotion opportunities, free-standing store locations that close at 7 p.m., and quarterly bonus eligibility for the entire team. The company states its commitment to Diversity, Equity, and Belonging and equal employment opportunity.

Requirements

High school diploma or equivalent.
At least 1 year of experience in an Assistant Store Manager role.
At least 2 years of experience in a supervisory role.
Willingness to travel to neighboring store locations.
Ability to lift up to 10 lbs. and move up to 50 lbs.

Nice To Haves

College degree.
Previous involvement working in a commission-oriented environment.

Responsibilities

Make each guest feel welcome by spending quality time with them and asking questions to understand their needs, preferences, and lifestyle.
Assist the Store Manager in ensuring the store meets sales plans while monitoring customer service, inventory, expense control, and risk management.
Serve as a product knowledge expert and sell and market a broad range of apparel, including private labels, name brands, and tailored clothing.
Help build a customer-focused sales team through ongoing coaching and training in selling skills, behaviors, and operational procedures.