Retail Assistant Store Manager - Perimeter Store
About The Position
The Retail Assistant Store Manager assists the Store Manager in running the store. The role includes hiring, training, motivating, and supervising staff; leading meetings; helping the store meet customer and donor satisfaction standards; maintaining displays and merchandising presentations; ensuring cash is handled according to policy; and driving the store toward meeting or exceeding its budgeted financial performance. Ongoing training is provided, and future opportunities to transfer to other stores may be offered as the employee progresses. The position involves working 45+ hours per week in a store open all seven days. Donated products must be unpacked, sorted, and displayed, and the environment can be messy and dusty, cold in winter, and hot in summer. The role requires proactive problem-solving, planning and prioritization, understanding the in-store experience, and engaging and motivating employees to deliver excellent customer service. Computers, email, and Microsoft Office are used daily.
Requirements
- At least 2 years of experience supervising 15 or more employees in food services, manufacturing, production, or retail; alternatively, 1 year of supervisory experience with successful completion of Goodwill-assigned training.
- Alternatively, a bachelor's degree in Marketing, Sales, Retail, Finance, Mathematics, Accounting, or Economics, plus 1 year of supervisory experience in logistics, retail, warehouse, fast food, restaurants, B2B accounts, the corporate/service industry, or another relevant industry.
- Alternatively, at least 4 years of military service with 1 or more years of supervisory experience, in lieu of either of the other experience pathways.
- Strong interpersonal and written communication skills.
- Demonstrated skills operating personal computers, previous POS or sales systems, and software packages including Microsoft Office.
- A driver's license, dependable transportation, and communication devices.
- Ability to proactively address and resolve situations, think ahead, prioritize, and engage and motivate employees.
Nice To Haves
- Bilingual language skills.
- Previous military experience.
Responsibilities
- Assist the Store Manager in running the store.
- Hire, train, motivate, and supervise staff.
- Lead meetings.
- Help the store meet customer and donor satisfaction standards.
- Maintain displays and merchandising presentations.
- Ensure cash is handled according to policy.
- Drive the store toward meeting or exceeding its budgeted financial performance.
- Proactively address situations and resolve them.
- Plan and prioritize work while attending to day-to-day tasks.
- Engage and motivate employees to deliver excellent customer service.
Benefits
- Ongoing training is provided.
- May be offered the opportunity to transfer to other stores as career progresses.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
