Retail Assistant Manager - High Plainz Strain's of Sedgwick
Nature's Herbs and Wellness / High Plainz Strains•Sedgwick, CO
•$19 - $19•Onsite
About The Position
High Plainz Strains is hiring an Assistant Manager for our Fort Lupton dispensary. This is a working retail management position. You'll help run the store during assigned shifts, provide direction to Front Desk Associates and Budtenders, handle cash and operational responsibilities, resolve customer and employee issues, and support the Store Manager. We're looking for someone who can take ownership of a shift rather than simply complete an assigned list of tasks. Cannabis retail experience is useful, but strong candidates may also come from retail, grocery, convenience stores, restaurants, hospitality or other businesses where supervisors are responsible for employees, customers, cash and daily operations.
Requirements
- Previous supervisory, keyholder, shift-lead or management experience
- Strong organization and time management
- Ability to supervise and coordinate employees
- Good judgment and practical problem-solving
- Professional verbal and written communication
- Cash handling and reconciliation experience
- Ability to multitask in a busy retail environment
- Comfort resolving difficult customer situations
- Ability to give and receive direct, professional feedback
- Reliability and consistent attendance
- Ability to follow and enforce established procedures
- Willingness to take ownership of problems instead of simply passing them along
- Previous cannabis retail experience is helpful but not required.
- Comfortable working in cannabis, willing to learn the products and regulations, and take the responsibilities of managing a regulated retail operation seriously.
- Must be at least 21 years old.
- Must hold an active Colorado MED Employee License before beginning regulated cannabis work, or be eligible and willing to obtain one before beginning regulated work.
- Employees are responsible for obtaining, maintaining and paying for their required MED license.
Nice To Haves
- Cannabis retail experience is useful
- Strong candidates may also come from retail, grocery, convenience stores, restaurants, hospitality or other businesses where supervisors are responsible for employees, customers, cash and daily operations.
Responsibilities
- Supervising daily store activity during assigned shifts
- Providing direction to Front Desk Associates and Budtenders
- Coordinating breaks, lunches and customer coverage
- Prioritizing work when several things need attention
- Keeping employees productive and accountable
- Supporting employees with customer, product, pricing and transaction issues
- Managing authorized discounts and POS corrections
- Handling customer and employee situations requiring management involvement
- Making reasonable decisions without waiting for the Store Manager to solve every problem
- Communicating important issues to the next shift and store leadership
- Maintaining a professional, organized and compliant retail environment
- Preparing and balancing cash drawers
- Reconciling drawers, the store safe and ATM
- Tracking cash transfers between drawers and the safe
- Recording authorized cash payments
- Counting and recording employee tips
- Making sure the Front Desk share is properly accounted for
- Investigating and documenting cash discrepancies
- Completing required opening and closing procedures
- Handling situations that Front Desk Associates or Budtenders cannot reasonably resolve themselves, including issues with pricing, discounts, transactions, promotions, products, store procedures or dissatisfied customers.
- Ensuring required procedures are followed throughout their shifts, adhering to Colorado Marijuana Enforcement Division requirements.
- Addressing procedural or performance problems when they occur, including giving clear direction, providing professional feedback, documenting or escalating issues when appropriate and holding employees to established expectations.
Benefits
- Kaiser Permanente medical insurance
- Delta Dental insurance
- VSP vision coverage
- Transamerica supplemental accident, illness and gap coverage
- Colorado SecureSavings retirement program
- Paid sick leave
- PTO/vacation beginning after six months
- PTO increasing with tenure, up to four weeks annually after five years
- Performance and wage reviews
- Opportunities for advancement
- Participation in our regular customer loyalty program, including 10% back in loyalty rewards on eligible purchases, subject to program terms and applicable law
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
