Seasonal Retail Ambassador - Southlake Town Square

Rothy's • Southlake, TX

1d • Onsite

About The Position

As a Retail Ambassador at Rothy’s Southlake Town Square store, you will represent the brand on the sales floor, deliver exceptional customer experiences, and embody company values in every interaction. The role focuses on building meaningful customer connections, driving sales through service, and supporting a welcoming, inclusive store culture. You will also help with limited operational tasks to keep the store well-maintained and running smoothly.

The position is primarily customer-facing, with 90% of responsibilities devoted to customer experience and 10% to operational excellence. Retail Ambassadors provide product expertise, create personalized customer relationships through clienteling, contribute to sales and team goals, and assist with stock replenishment, visual merchandising support, store organization, and cleanliness. The role requires availability for at least 16 hours per week on specified peak and non-peak days.

Requirements

• Must be 18 years of age or older.
• Strong communication skills and the ability to build genuine customer connections.
• Passion for service and drive to achieve personal and team sales goals.
• Willingness to support operational tasks as part of the team.
• Availability to work at least 16 hours per week: either 3 peak days (Friday, Saturday, Sunday, and holidays) or 2 peak days plus 2 non-peak days (Monday through Thursday).
• Ability to stand and walk for an entire shift.
• Ability to lift, push, carry, or otherwise move up to 25 pounds.
• Ability to frequently bend, reach, and stretch, and safely use ladders and step stools.
• Ability to follow the Rothy’s dress code, including wearing Rothy’s shoes during every shift.

Nice To Haves

• Previous retail or customer service experience is preferred.

Responsibilities

• Deliver the Rothy’s Experience to every customer through service, brand presentation, communication, and product expertise.
• Drive personal sales results and contribute to team goals.
• Build lasting customer relationships through clienteling practices.
• Model collaborative, team-focused behavior and contribute to a positive, inclusive, service-driven store culture.
• Complete assigned daily operational responsibilities, including stock replenishment, visual merchandising support, and store organization and cleanliness.
• Follow store operations, policies, procedures, and standard operating procedures to support operational excellence and compliance.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed