Retail Administrative Coordinator - Full Time

The TJX Companies, Inc.•Columbus, IN
•$14 - $15•Onsite

About The Position

The Retail Administrative Coordinator supports store management in executing store-related administrative functions while helping ensure an excellent customer experience. The role includes engaging with customers, maintaining a clean and organized store, supporting hiring and onboarding, maintaining Associate personnel files, and performing daily cash office functions. The coordinator also supports scheduling, expense monitoring, supply inventory, staffing coverage, and execution of store plans. The position promotes customer service, safety, honesty, integrity, and adherence to labor laws and company policies.

Requirements

  • Able to work a flexible schedule, including nights and weekends.
  • Outstanding communication and organizational skills with attention to detail.
  • Capable of multitasking.
  • Able to respond appropriately to changes in direction or unexpected situations.
  • Able to work effectively with peers and supervisors as a team player.
  • Able to train others.
  • One year of retail experience and six months of leadership experience.

Responsibilities

  • Create a positive internal and external customer experience and role-model outstanding customer service.
  • Promote honesty and integrity and maintain confidentiality.
  • Support the hiring process, including scheduling interviews and conducting reference checks, and assist with onboarding new Associates.
  • Maintain Associate personnel files.
  • Perform daily cash office functions and maintain cash office standards.
  • Support the Operations Assistant Store Manager with scheduling, expense account monitoring, supply inventory, and requisitions.
  • Maintain appropriate Associate coverage in service areas and respond to coverage needs throughout the store.
  • Ensure the store team completes tasks according to the store plan and prioritize work as needed.
  • Communicate priorities accurately and effectively with management and Associates and provide progress updates.
  • Give and receive recognition and constructive feedback.
  • Partner with Management on Associate training needs.
  • Ensure adherence to labor laws, policies, and procedures.
  • Maintain organizational, cleanliness, and recovery standards on the sales floor and participate in maintaining the entire store.
  • Promote credit and loyalty programs.
  • Support store shrink-reduction goals and programs.
  • Promote safety awareness and maintain a safe environment.

Benefits

  • Associate discount
  • Employee assistance program (EAP)
  • Smoking cessation support
  • Bereavement benefit
  • 401(k) Associate contributions
  • Child care and cell phone discounts
  • Pet insurance
  • Legal insurance
  • Credit union
  • Referral bonuses
  • 401(k) match for eligible Associates
  • Medical, dental, and vision coverage for eligible Associates
  • Health savings account (HSA) for eligible Associates
  • Health care flexible spending account (FSA) for eligible Associates
  • Life insurance for eligible Associates
  • Short- and long-term disability coverage for eligible Associates
  • Paid parental leave for eligible Associates
  • Paid holidays, vacation, and sick time for eligible Associates
  • Auto and home insurance discounts
  • Scholarship program
  • Adoption assistance
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