Full-Time Administrative Coordinator
About The Position
The Administrative Coordinator is responsible for managing and driving the daily workload of internal/external requests for special orders. This role involves responding to and routing phone and email correspondence, providing customers with order status updates, acknowledgements, shipping, and tracking information. The coordinator will also research and resolve errors, lead troubleshooting efforts, act as a liaison to leadership, manage ad communications and program elements for store specials, and assist with data entry into the ADC production system and invoice processing. Regular and reliable attendance and punctuality are critical.
Requirements
- High School Diploma or GED
- Ability to effectively utilize Microsoft Excel, Word, and Outlook
- Previous work experience in an administrative or customer service role
- Excellent communication and customer service skills
- Ability to prioritize and multitask
Responsibilities
- Manage and drive the daily workload of internal/external requests for special orders
- Respond directly and/or route phone and email correspondence to the proper parties as required
- Provide the internal/external customers with order status updates, order acknowledgements, shipping and tracking information
- Research and resolve all errors
- Lead trouble shooting of issues, act as liaison to leadership
- Manage ad communications and program elements for all specials that are run throughout stores
- Assist with data entry into ADC production system
- Assist with processing invoices
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
