Full-Time Administrative Coordinator

Jerry's Enterprises • Minneapolis, MN

3d

About The Position

The Administrative Coordinator manages daily internal and external requests for special orders, responds to or routes phone and email correspondence, and provides customers with order status updates, acknowledgements, shipping information, and tracking details. The role researches and resolves errors, troubleshoots issues, serves as a liaison to leadership, and manages advertising communications and program elements for store specials. It also assists with data entry in the ADC production system and invoice processing. Regular, punctual attendance is critical. The position works an 8-hour shift scheduled between 6 a.m. and 4 p.m., with occasional weekend work as duties demand.

Most work takes place in a temperature-controlled office. The employee may sit for extended periods at a desk or computer terminal and use calculators, keyboards, phones, and other office equipment. Standing, stooping, bending, twisting, and reaching may also be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

• High school diploma or GED.
• Ability to effectively use Microsoft Excel, Word, and Outlook.
• Previous work experience in an administrative or customer service role.
• Excellent communication and customer service skills.
• Ability to prioritize and multitask.

Responsibilities

• Manage and drive the daily workload of internal and external special-order requests.
• Respond to phone and email correspondence or route it to the appropriate parties.
• Provide customers with order status updates, order acknowledgements, and shipping and tracking information.
• Research and resolve errors.
• Lead troubleshooting of issues and act as a liaison to leadership.
• Manage advertising communications and program elements for store specials.
• Assist with data entry into the ADC production system.
• Assist with processing invoices.
• Maintain regular and reliable attendance, including punctuality.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED