About The Position

The Retail Administrative Coordinator supports store management in executing store-related administrative functions and helps ensure an excellent customer experience. The role engages with customers, maintains a clean and organized store, and models outstanding customer service. It also supports hiring and onboarding, maintains Associate personnel files, performs daily cash office functions, and assists the Operations Assistant Store Manager with scheduling, expense account monitoring, and supplies. The Coordinator helps maintain Associate coverage, supports store priorities and plans, communicates progress, partners with management on training needs, and promotes adherence to labor laws, policies, and procedures. The role also contributes to store recovery and cleanliness, credit and loyalty programs, shrink reduction, and safety awareness. The schedule is full-time, with a listed 7:00 a.m. start; candidates must be able to work a flexible schedule, including nights and weekends.

Requirements

  • At least 1 year of retail experience.
  • At least 6 months of leadership experience.
  • Able to work a flexible schedule, including nights and weekends.
  • Outstanding communication and organizational skills, with attention to detail.
  • Able to multitask.
  • Able to respond appropriately to changes in direction or unexpected situations.
  • Team player who works effectively with peers and supervisors.
  • Able to train others.

Responsibilities

  • Create a positive internal and external customer experience and model outstanding customer service.
  • Support store management with store-related administrative functions.
  • Participate in hiring activities, including scheduling interviews and conducting reference checks, and support onboarding of new Associates.
  • Maintain Associate personnel files.
  • Perform daily cash office functions and maintain cash office standards.
  • Support the Operations Assistant Store Manager with scheduling, expense account monitoring, supply inventory, and requisitions.
  • Maintain proper Associate coverage in service areas and respond to coverage needs throughout the store.
  • Ensure the store team executes tasks and activities according to the store plan, prioritizing as needed.
  • Communicate priorities and progress accurately and effectively with management and Associates.
  • Provide and accept recognition and constructive feedback.
  • Partner with Management on Associate training needs to increase effectiveness.
  • Ensure adherence to labor laws, policies, and procedures.
  • Maintain organizational, cleanliness, and recovery standards for the sales floor and participate in maintaining the cleanliness of the entire store.
  • Promote credit and loyalty programs.
  • Support and participate in store shrink reduction goals and programs.
  • Promote safety awareness and maintain a safe environment.

Benefits

  • Associate discount
  • Employee assistance program (EAP)
  • Smoking cessation support
  • Bereavement benefit
  • 401(k) with Associate contributions
  • Child care and cell phone discounts
  • Pet and legal insurance
  • Credit union
  • Referral bonuses
  • 401(k) match for eligible Associates
  • Medical, dental, and vision coverage for eligible Associates
  • Health savings account (HSA) for eligible Associates
  • Health care flexible spending account for eligible Associates
  • Life insurance for eligible Associates
  • Short- and long-term disability for eligible Associates
  • Paid parental leave for eligible Associates
  • Paid holidays, vacation, and sick time for eligible Associates
  • Auto and home insurance discounts
  • Scholarship program
  • Adoption assistance
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