Retail Administrative Coordinator

TJX•Chattanooga, TN
•Onsite

About The Position

The Retail Administrative Coordinator supports store management in executing store-related administrative functions while helping ensure an excellent customer experience. The role engages with customers, maintains a clean and organized store, and models outstanding customer service. It supports hiring and onboarding activities, maintains Associate personnel files, performs daily cash office functions, and helps uphold cash office standards. The Coordinator also supports the Operations Assistant Store Manager with scheduling, expense account monitoring, and supply inventory and requisitions. The position helps maintain appropriate Associate coverage, coordinates store tasks and priorities, communicates progress, supports training, and ensures compliance with labor laws and company policies. Additional responsibilities include maintaining sales-floor and store cleanliness and recovery standards, promoting credit and loyalty programs, supporting shrink reduction, and promoting safety awareness. The position is located at TJ Maxx Store 0215 in Chattanooga, Tennessee. The starting pay range is USD $14.00 to $14.50 per hour; actual starting pay depends on relevant skills, qualifications, and experience.

Requirements

  • Able to work a flexible schedule, including nights and weekends.
  • Outstanding communication and organizational skills, with attention to detail.
  • Ability to multitask.
  • Ability to respond appropriately to changes in direction or unexpected situations.
  • Ability to work effectively as a team player with peers and supervisors.
  • Ability to train others.
  • One year of retail experience.
  • Six months of leadership experience.

Responsibilities

  • Support store management in executing store-related administrative functions.
  • Engage and interact with customers, maintain a clean and organized store, and role-model outstanding customer service.
  • Promote a positive internal and external customer experience, honesty, integrity, and confidentiality.
  • Participate in hiring and onboarding activities, including scheduling interviews and conducting reference checks.
  • Maintain Associate personnel files.
  • Perform daily cash office functions and maintain cash office standards.
  • Support the Operations Assistant Store Manager with scheduling, expense account monitoring, supply inventory, and requisitions.
  • Maintain appropriate Associate coverage in service areas and respond to coverage needs throughout the store.
  • Help ensure the store team executes tasks and activities according to the store plan, prioritizing as needed.
  • Communicate priorities and progress accurately and effectively with management and Associates.
  • Give and accept recognition and constructive feedback.
  • Partner with management on Associate training needs to increase effectiveness.
  • Ensure adherence to labor laws, policies, and procedures.
  • Maintain organizational, cleanliness, and recovery standards for the sales floor and participate in maintaining cleanliness throughout the store.
  • Promote credit and loyalty programs.
  • Support and participate in store shrink-reduction goals and programs.
  • Promote safety awareness and maintain a safe environment.

Benefits

  • Associate discount
  • Employee assistance program (EAP)
  • Smoking cessation support
  • Bereavement benefit
  • 401(k) with Associate contributions
  • Child care discounts
  • Cell phone discounts
  • Pet insurance
  • Legal insurance
  • Credit union
  • Referral bonuses
  • 401(k) match, for those meeting service or hours requirements
  • Medical, dental, and vision coverage, for those meeting service or hours requirements
  • Health savings account (HSA), for those meeting service or hours requirements
  • Health care flexible spending account (FSA), for those meeting service or hours requirements
  • Life insurance, for those meeting service or hours requirements
  • Short- and long-term disability, for those meeting service or hours requirements
  • Paid parental leave, for those meeting service or hours requirements
  • Paid holidays, vacation, and sick time, for those meeting service or hours requirements
  • Auto and home insurance discounts, for those meeting service or hours requirements
  • Scholarship program, for those meeting service or hours requirements
  • Adoption assistance, for those meeting service or hours requirements
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