Retail Administrative Coordinator

TJX • North Conway, NH

3d • Onsite

About The Position

The Retail Administrative Coordinator supports store management in executing store-related administrative functions. The role helps ensure an excellent customer experience by engaging with customers, maintaining a clean and organized store, and modeling outstanding customer service. It also supports hiring and onboarding, personnel-file maintenance, daily cash-office functions, scheduling and expense monitoring, inventory and supply requisitions, Associate coverage, task execution, training, and compliance with labor laws and store policies. The position contributes to store cleanliness, recovery, safety, credit and loyalty programs, and shrink-reduction efforts.

The role requires a flexible schedule, including nights and weekends, and is based at the TJ Maxx store at 1584 White Mountain Hwy in North Conway, New Hampshire. Starting pay is $15.00 to $15.50 per hour, with actual pay determined by relevant skills, qualifications, and experience. Benefits and eligibility vary by plan and service or hours requirements.

Requirements

• At least 1 year of retail experience.
• At least 6 months of leadership experience.
• Able to work a flexible schedule, including nights and weekends.
• Outstanding communication and organizational skills, with attention to detail.
• Able to multitask.
• Able to respond appropriately to changes in direction or unexpected situations.
• Able to work effectively with peers and supervisors as a team player.
• Able to train others.

Responsibilities

• Create a positive internal and external customer experience and role-model outstanding customer service.
• Promote honesty and integrity, and maintain confidentiality.
• Participate in hiring activities, including scheduling interviews and conducting reference checks, and support onboarding of new Associates.
• Maintain Associate personnel files.
• Perform daily cash-office functions and maintain cash-office standards.
• Support the Operations Assistant Store Manager with scheduling, expense account monitoring, supply inventory, and requisitions.
• Maintain appropriate Associate coverage in service areas and respond to coverage needs throughout the store.
• Ensure the store team executes tasks and activities according to the store plan, prioritizing as needed.
• Communicate priorities and progress accurately and effectively with management and Associates.
• Give and receive recognition and constructive feedback.
• Partner with Management on Associate training needs and help increase effectiveness.
• Ensure adherence to labor laws, policies, and procedures.
• Maintain organizational, cleanliness, and recovery standards on the sales floor and participate in maintenance and cleanliness of the entire store.
• Promote credit and loyalty programs.
• Support and participate in store shrink-reduction goals and programs.
• Promote safety awareness and maintain a safe environment.

Benefits

• Associate discount
• Employee assistance program (EAP)
• Smoking cessation support
• Bereavement benefit
• 401(k) with Associate contributions
• Child care and cell phone discounts
• Pet insurance and legal insurance
• Credit union
• Referral bonuses
• For eligible Associates: 401(k) match; medical, dental, and vision coverage; HSA; health care FSA; life insurance; short- and long-term disability; paid parental leave; paid holidays, vacation, and sick time; auto and home insurance discounts; scholarship program; adoption assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed