Retail Administrative Coordinator

TJX • Knoxville, TN

10d • Onsite

About The Position

The Retail Administrative Coordinator supports store management in executing store-related administrative functions while helping ensure an excellent customer experience. The role engages with customers, maintains a clean and organized store, and models outstanding customer service. It also supports hiring and onboarding, maintains Associate personnel files, performs daily cash office functions, and assists with scheduling, expense account monitoring, and supply inventory and requisitions. The coordinator helps maintain appropriate Associate coverage, supports store priorities and task execution, communicates progress, partners with management on training needs, and helps ensure compliance with labor laws and company policies. The role also contributes to store recovery and cleanliness standards, credit and loyalty program promotion, shrink reduction, and safety awareness. The position is located at TJ Maxx Store 0249 in Knoxville, Tennessee, and has a starting pay range of $14.00 to $14.50 per hour. Actual starting pay depends on relevant skills, qualifications, and experience.

Requirements

• One year of retail experience.
• Six months of leadership experience.
• Able to work a flexible schedule, including nights and weekends.
• Outstanding communication and organizational skills, with attention to detail.
• Capable of multitasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Team player who works effectively with peers and supervisors.
• Able to train others.

Responsibilities

• Support store management in executing store-related administrative functions.
• Engage and interact with customers, maintain a clean and organized store, and role-model outstanding customer service.
• Promote a positive internal and external customer experience, honesty, integrity, and confidentiality.
• Participate in hiring activities, including scheduling interviews and conducting reference checks, and support onboarding new Associates.
• Maintain Associate personnel files.
• Perform daily cash office functions and maintain cash office standards.
• Support the Operations Assistant Store Manager with scheduling, expense account monitoring, supply inventory, and requisitions.
• Maintain proper Associate coverage in service areas and respond to coverage needs throughout the store.
• Ensure the store team executes tasks and activities according to the store plan, prioritizing as needed.
• Communicate priorities and progress accurately and effectively with management and Associates.
• Provide and accept recognition and constructive feedback.
• Partner with Management on Associate training needs to increase effectiveness.
• Ensure adherence to labor laws, policies, and procedures.
• Maintain organizational, cleanliness, and recovery standards for the sales floor and participate in maintaining and cleaning the entire store.
• Promote credit and loyalty programs.
• Support and participate in store shrink-reduction goals and programs.
• Promote safety awareness and maintain a safe environment.

Benefits

• Associate discount
• Employee assistance program (EAP)
• Smoking cessation support
• Bereavement benefit
• 401(k) with Associate contributions
• Child care discounts
• Cell phone discounts
• Pet insurance
• Legal insurance
• Credit union
• Referral bonuses
• For those meeting service or hours requirements: 401(k) match, medical, dental, and vision coverage, HSA, health care FSA, life insurance, short- and long-term disability, paid parental leave, paid holidays, vacation and sick time, auto and home insurance discounts, scholarship program, and adoption assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed