Retail Administrative Coordinator

The TJX Companies, Inc.•North Conway, NH
•$15 - $16•Onsite

About The Position

The Retail Administrative Coordinator supports store management with store-related administrative functions while helping ensure an excellent customer experience. The role includes hiring and onboarding support, personnel-file maintenance, daily cash-office work, scheduling and expense monitoring support, store coverage coordination, and task prioritization. The Coordinator also promotes customer service, maintains store standards, supports training and loss-prevention efforts, and helps ensure compliance with labor laws, policies, and procedures.

Requirements

  • Able to work a flexible schedule, including nights and weekends.
  • Outstanding communication and organizational skills, with attention to detail.
  • Ability to multitask.
  • Ability to respond appropriately to changes in direction or unexpected situations.
  • Ability to work effectively with peers and supervisors as a team player.
  • Ability to train others.
  • One year of retail experience and six months of leadership experience.

Responsibilities

  • Create a positive internal and external customer experience and model outstanding customer service.
  • Promote honesty and integrity and maintain confidentiality.
  • Support hiring by scheduling interviews and conducting reference checks, and assist with onboarding new Associates.
  • Maintain Associate personnel files.
  • Perform daily cash office functions and maintain cash office standards.
  • Support the Operations Assistant Store Manager with scheduling, expense account monitoring, supply inventory, and requisitions.
  • Maintain appropriate Associate coverage in service areas and respond to coverage needs throughout the store.
  • Ensure the store team executes tasks and activities according to the store plan, prioritizing as needed.
  • Communicate priorities accurately and effectively with management and Associates and provide progress updates.
  • Give and receive recognition and constructive feedback.
  • Partner with Management on Associate training needs.
  • Ensure adherence to labor laws, policies, and procedures.
  • Maintain organizational, cleanliness, and recovery standards on the sales floor and help maintain cleanliness throughout the store.
  • Promote credit and loyalty programs.
  • Support and participate in store shrink-reduction goals and programs.
  • Promote safety awareness and maintain a safe environment.

Benefits

  • Associate discount
  • Employee assistance program (EAP)
  • Smoking cessation support
  • Bereavement benefit
  • 401(k) Associate contributions
  • Child care and cell phone discounts
  • Pet insurance
  • Legal insurance
  • Credit union
  • Referral bonuses
  • 401(k) match for Associates who meet service or hours requirements
  • Medical, dental, and vision coverage for Associates who meet service or hours requirements
  • Health savings account (HSA) for Associates who meet service or hours requirements
  • Health care flexible spending account (FSA) for Associates who meet service or hours requirements
  • Life insurance for Associates who meet service or hours requirements
  • Short- and long-term disability for Associates who meet service or hours requirements
  • Paid parental leave for Associates who meet service or hours requirements
  • Paid holidays, vacation, and sick time for Associates who meet service or hours requirements
  • Auto and home insurance discounts
  • Scholarship program
  • Adoption assistance
  • Competitive salary and benefits package
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