Restoration Project Manager-NYC Area

Servpro•Long Island City, NY

25d•Onsite

About The Position

Join a leader in the restoration industry! SERVPRO® of Central Manhattan is actively seeking a skilled and experienced Restoration Project Manager to lead property damage mitigation and restoration projects from start to finish. As a Restoration Project Manager, you will be responsible for overseeing the daily operations of restoration projects involving water, fire, mold, or storm damage. You’ll work closely with customers, insurance professionals, and internal teams to ensure timely, efficient, and high-quality job completion. We are seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service.

Requirements

Prior restoration project management experience is required
Ability to Project Manage high end/ high profile large losses
Strong experience with creating estimates via Xactimate
Experience with DocuSketch
High school diploma or equivalent (required)
Valid driver’s license with a clean driving record
Strong leadership, communication, and organization skills

Nice To Haves

Associate or bachelor’s degree (preferred)
IICRC certifications (Water, Fire, or Applied Structural Drying) preferred
PMP certification a plus

Responsibilities

Manage restoration and mitigation projects from start to finish
Oversee job site activities, schedules, and crew performance
Ensure proper documentation, job costing, and reporting through job management systems
Serve as the main point of contact for customers and insurance adjusters
Create estimates using Xactimate (preferred)
Ensure all work complies with IICRC standards and SERVPRO® processes
Participate in monthly on-call rotation (1 week/month)