Restoration Project Manager
About The Position
As a Project Manager, you will lead restoration projects in the Jonesboro market from the first inspection through the final walkthrough. You will scope jobs, write estimates, run crews in the field, and serve as the primary point of contact for property owners, adjusters, and internal teams. You will keep projects safe, on schedule, on budget, and clearly documented, while training and mentoring crew members to build a skilled, safety-focused team. As an experienced leader in the local market, you will also help grow Endurant's presence in Jonesboro by building strong relationships with insurance agents, adjusters, and other referral partners. Endurant Disaster Recovery provides restoration services including water mitigation, fire and smoke restoration, storm damage repair, mold remediation, asbestos abatement, biohazard cleanup, and reconstruction.
Requirements
- High school diploma or equivalent.
- Leadership experience in the restoration industry, including scoping jobs, running crews, and writing estimates.
- Strong communication skills for coordinating with crews, property owners, adjusters, and internal teams.
- Ability to perform physically demanding work and work on job sites in a variety of conditions.
- Proficiency with Microsoft Office and comfort learning job management software.
- Valid driver's license, reliable transportation, and ability to respond to on-call and after-hours emergencies as needed.
Nice To Haves
- Relevant technical or trade certifications.
- Experience with MICA and Xactimate.
- IICRC certifications (WRT, ASD, FSRT, AMRT, or equivalent), or willingness to obtain certification.
- Experience working with insurance carriers, adjusters, and third-party administrators (TPAs).
- Working knowledge of OSHA and industry safety standards.
- Established relationships with insurance agents, adjusters, or property managers in the Jonesboro area.
Responsibilities
- Inspect and scope water, fire, smoke, storm, and mold damage jobs, documenting conditions, measurements, and photos.
- Write accurate estimates and supplements, and work with adjusters and carriers to secure approval.
- Plan, schedule, and lead projects from mitigation through reconstruction, keeping work on schedule and within budget.
- Supervise and coordinate crews and subcontractors, setting daily priorities and adjusting as conditions change.
- Perform hands-on restoration work alongside the crew as needed.
- Serve as the primary point of contact for property owners, adjusters, and internal teams regarding project status, updates, and challenges.
- Manage change orders, job documentation, and required customer signatures.
- Respond promptly to projects during regular business hours and be available for on-call response after hours.
- Ensure all work is performed safely, following Endurant safety protocols and industry standards.
- Train and mentor crew members in restoration techniques, equipment use, and safety procedures.
- Manage equipment and materials onsite, ensuring proper care and maintenance.
- Complete final inspections to confirm quality work and customer satisfaction.
- Build and maintain relationships with insurance agents, adjusters, property managers, and other referral partners to support local growth.
- Perform other tasks and duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
