RESTORATION LEAD TECHNICIAN

SERVPRO of The Saint Croix Valley•Hudson, WI
•$25 - $32

About The Position

SERVPRO of the St Croix Valley is seeking a dependable, driven Restoration Lead Technician to lead field operations on restoration projects. This hands-on leadership role directs technicians and ensures work is completed safely, efficiently, and to company and industry standards. The lead works alongside the crew, sets expectations through personal example, and takes ownership of work quality, productivity, and accountability. The role focuses on crew execution in the field. The Project Manager handles customer relationships, estimates, project coordination, and overall job management. The Restoration Lead Technician communicates job progress, concerns, and changing conditions to the Project Manager, while training and developing technicians and helping improve field operations.

Requirements

  • Previous restoration experience.
  • Strong understanding of water mitigation and restoration practices.
  • Ability to organize work, prioritize tasks, and keep a crew moving.
  • Strong communication and problem-solving skills.
  • Ability to lead by example and perform hands-on work.
  • A strong sense of ownership, accountability, and attention to detail.
  • Valid driver's license and acceptable driving record.

Nice To Haves

  • Previous leadership, crew management, or supervisory experience.
  • IICRC certifications.

Responsibilities

  • Lead and direct daily field activities on water, fire, and mold mitigation projects.
  • Assign tasks, coordinate workloads, and keep technicians productive and focused.
  • Work alongside the crew and lead by example.
  • Ensure proper setup, demolition, cleaning, drying, and equipment placement.
  • Monitor job progress, quality of work, and safety practices.
  • Ensure accurate moisture readings, photographs, and field documentation are completed.
  • Communicate job progress, concerns, and changing conditions to the Project Manager.
  • Train, mentor, and develop technicians while maintaining accountability.
  • Maintain clean, organized job sites, vehicles, and equipment.
  • Identify field challenges and take initiative to find solutions.

Benefits

  • Free uniforms.
  • Health insurance.
  • Opportunity for advancement.
  • Paid time off.
  • Training and development.
  • Vision insurance.
  • 401(k) with profit sharing.
  • Competitive compensation based on experience.
  • Dental insurance.
  • After-hours emergency response opportunities and bonuses.
  • Opportunities for professional development and advancement.
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