Restaurants Manager

Square One Concepts • Gilbert, AZ

3d • $70,000 - $75,000

About The Position

Bourbon & Bones Lounge - Square One Concepts is seeking an experienced Restaurants Manager to help deliver exceptional service and dining experiences. The manager assists the General Manager and oversees restaurant operations, including customer service, staff management, financial performance, and quality and hospitality standards.

The role provides leadership and strategic direction to the restaurant team; oversees front-of-house and back-of-house operations; maintains service standards, policies, and procedures; and recruits, trains, and develops staff. The manager supports a positive, productive workplace, monitors expenses, labor costs, and inventory, and collaborates with the Executive Chef and kitchen team. The role also involves building guest relationships, responding to feedback, staying informed about industry and market trends, and enforcing health, safety, and sanitation regulations.

The position requires flexible hours, including evenings, weekends, and holidays, and may involve late nights and unpredictable hours. The stated salary range is $70,000–$75,000.

Requirements

• Must be at least 18 years old.
• 10 years of management experience, including 3 years in a General Manager role; preferably in fine dining or an upscale steakhouse.
• Proven success managing restaurant operations, staff, financial performance, and guest satisfaction.
• Strong leadership and interpersonal skills to motivate and inspire a team.
• Exceptional customer service and communication skills, including the ability to engage guests and resolve issues effectively.
• Proficiency in financial analysis, budgeting, and cost control.
• Strong attention to detail and excellent organizational and time-management abilities.
• Ability to work in a fast-paced, high-pressure environment and make sound decisions quickly.
• In-depth knowledge of food and beverage industry trends, best practices, and regulations.
• Valid Food Handlers Certification.
• Alcohol Service Licensing or certification.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Ability to work late nights and unpredictable hours.
• Prolonged periods of standing and working in a kitchen; exposure to extreme heat, steam, and cold; ability to lift up to 50 pounds; and manual dexterity to cut and chop foods and perform related tasks.

Nice To Haves

• Sommelier Level 1 or equivalent.
• Title 4 Manager Certification.
• Culinary degree or equivalent certification.

Responsibilities

• Provide leadership and strategic direction to the restaurant team to support customer satisfaction and exceptional dining experiences.
• Oversee front-of-house and back-of-house operations to ensure smooth, efficient service.
• Implement and maintain service standards, policies, and procedures.
• Recruit, hire, train, and develop restaurant staff, including servers, bartenders, hosts, and support staff.
• Organize staff schedules and conduct timely, constructive performance evaluations.
• Handle employee discipline and termination in accordance with restaurant policy.
• Foster a positive and productive work environment and encourage teamwork and motivation.
• Monitor and control expenses, labor costs, and inventory to meet financial targets while maintaining quality.
• Collaborate with the Executive Chef and kitchen team to coordinate front-of-house and back-of-house operations.
• Build relationships with guests, meet their needs, and promptly address concerns and feedback.
• Monitor industry trends, competition, and market demands, and recommend ways to improve offerings and profitability.
• Uphold and enforce health, safety, and sanitation regulations.
• Perform other related duties as assigned.

Benefits

• Paid time off (PTO).
• Dining discounts: 50% off meals at Cold Beers & Cheeseburgers and 25% off meals at Bourbon & Bones.
• Corporate shoe program through Shoes for Crews and Skechers.
• Competitive pay.
• Quarterly bonus.
• Flexible scheduling.
• 401(k).
• For full-time employees: medical and prescription coverage, dental and vision coverage, Health Savings Account (HSA), wellness program, and discounted pet care plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed