Restaurant Supervisor - Crowne Plaza Asheville

Hulsing Hotels/ Earth Fare / Accucare • Asheville, NC

23h • $10 - $12

About The Position

The Restaurant Supervisor is responsible for the day-to-day supervision of the front-of-house restaurant and bar teams and assists with catering operations. The role helps ensure dining guests receive service that meets hotel standards, supports staff training and performance, and maintains compliance with sanitation, safety, and work rules. The supervisor also helps manage staffing and schedules, oversees department checklists and equipment care, and maintains clean public areas.

Requirements

• Minimum 2 years of experience in Food and Beverage.
• Effective problem-solving abilities.
• Excellent written and verbal communication skills.
• Well organized and able to prioritize tasks.
• Ability to convey information and ideas clearly.
• Ability to work well in stressful, high-pressure situations with minimal supervision.

Responsibilities

• Approach guests and employees in a friendly, service-oriented manner.
• Respond efficiently and accurately to guest complaints.
• Assist with the ongoing training of servers, bartenders, and bussers to provide high-quality service.
• Supervise individual shifts and help ensure dining guests are served according to hotel standards.
• Supervise and staff in accordance with staffing guidelines and the training manual.
• Adjust schedules throughout the week to meet business demands.
• Maintain knowledge of restaurant food and drink offerings and activities and services in surrounding areas.
• Ensure completion of department daily and weekly checklists.
• Provide timely performance feedback to staff.
• Ensure staff are educated in the correct usage and care of department equipment.
• Inspect public areas daily for cleanliness and assign projects as needed.
• Ensure chemicals are correctly used, labeled, and stored.
• Ensure the front-of-house restaurant and bar comply with local and state sanitation, safety, and work-rule codes.
• Perform other duties as assigned.
• Assist with catering operations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed