Restaurant Supervisor
About The Position
The Club at Bella Collina is seeking an enthusiastic and highly skilled Restaurant Supervisor to support the dining experience for members and guests at its luxury private country club. The supervisor works closely with the management team to uphold service and operational standards through hands-on leadership, staff training, performance management, and a collaborative, professional work environment. The role includes engaging with members and guests, anticipating their needs, providing personalized service, and addressing concerns and special requests promptly and courteously. The position oversees daily operations across assigned dining outlets, supports private events and member functions, partners with culinary leadership, and assists with administrative and financial stewardship. The supervisor also promotes compliance with club policies, health regulations, and alcohol service laws. The posting specifies a closing shift and requires flexibility to work evenings, weekends, and holidays as needed.
Requirements
- Proven experience in restaurant management or as an assistant manager in a similar setting.
- Strong leadership skills and the ability to motivate and develop a diverse team.
- Excellent customer service skills focused on guest satisfaction.
- Knowledge of food service management practices and health regulations.
- Ability to work flexible hours, including evenings, weekends, and holidays as required.
- Strong verbal and written communication skills.
Nice To Haves
- Experience in training development for staff members is preferred.
- Familiarity with bar operations is a plus.
Responsibilities
- Create warm, gracious, personalized experiences for members and guests, anticipate their needs, address concerns discreetly, build relationships through name recognition and preference awareness, and uphold private club etiquette and luxury standards.
- Inspire, coach, mentor, and train front-of-house employees; lead daily pre-shift lineups; maintain a visible floor presence; develop team knowledge of food, wine, spirits, etiquette, and service; and assist with onboarding, scheduling, and performance coaching.
- Train employees on steps of service, POS systems, responsible alcohol service, and club standards; maintain grooming and presentation standards; and consistently enforce policies, procedures, and safety standards.
- Direct daily operations across assigned outlets; assist in developing operational SOPs; monitor service flow, staffing, and outlet readiness; coordinate reservations, seating, and guest flow; and ensure poolside service, golf outlets, and beverage carts are ready.
- Ensure side work, opening, and closing duties meet standards; inspect cleanliness, ambiance, lighting, and presentation; support private events, tournaments, and member functions; conduct end-of-day walkthroughs; secure outlets and verify shutdown procedures; and maintain inventory of dining outlet controllables.
- Work with culinary leadership on menu changes and service timing; support wine sales and premium beverage experiences; encourage thoughtful upselling; and monitor inventory and product quality.
- Monitor labor deployment and scheduling efficiency; file hospitality and service-failure reconciliations nightly; review sales performance, check averages, comps, and voids; support payroll accuracy and POS controls; assist with inventories and expense management; coordinate mandatory Food & Beverage trainings; and identify revenue opportunities while preserving member satisfaction.
- Ensure adherence to club policies, health department regulations, and alcohol service laws; promote workplace safety; complete incident reports as required; and respond appropriately during emergencies.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
