Restaurant Supervisor - The Valley Hotel, Curio by Hilton

Valor Hospitality Partners•Homewood, AL

About The Position

The Restaurant Supervisor oversees restaurant associates and shift operations to achieve guest satisfaction, quality service, compliance with policies and procedures, and financial goals. The role works with kitchen staff to support smooth operations, safety, sanitation, and hospitality standards. It also includes assisting with restaurant administration, responding to guest concerns, supporting promotions, and protecting restaurant assets and revenue. The supervisor may serve as manager on duty and perform other duties or special projects as assigned.

Requirements

Two to four-year college degree or equivalent education or experience.
At least two years of experience in the food and beverage industry.
Basic knowledge of restaurant operations.
Excellent oral, written, and presentation skills.
Ability to delegate, manage manpower, and establish priorities consistent with department and hotel objectives.
Ability to listen effectively.
Ability to operate the department within the guidelines of the Foundation Document.
Ability to communicate professionally and positively with guests and fellow associates.

Responsibilities

Supervise restaurant shift operations and coordinate with kitchen staff to maintain smooth operations, safety compliance, quality service, and hospitality standards.
Supervise restaurant associates, including interviewing, recommending hires, scheduling, training, developing, empowering, coaching, counseling, resolving problems, maintaining open communication, recommending performance reviews, and recommending discipline with management guidance.
Create, recommend, and implement promotions, displays, buffet presentations, and other ideas to attract hotel guests and increase local market share.
Ensure compliance with alcoholic beverage commission regulations.
Support bar profitability by ensuring portion control and monitoring the accuracy of charges.
Maintain a safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures.
Supervise restaurant equipment maintenance and sanitation during the shift to protect assets, comply with regulations, and ensure quality service.
Investigate and resolve guest needs, inquiries, comments, and problems to support a quality experience and future sales.
Update the cash management system and compile, generate, and prepare reports for restaurant administration.
Perform special projects and other assigned duties; may serve as manager on duty.