Restaurant Supervisor - The Valley Hotel, Curio by Hilton

Valor Hospitality Partners • Ironwood, MI

7d

About The Position

The Restaurant Supervisor oversees associates and shift operations in the restaurant, supporting guest satisfaction, quality service, compliance with policies and procedures, and achievement of financial goals. The role coordinates with kitchen staff to help ensure smooth operations, safety, and high standards of hospitality. It also supports restaurant administration and may serve as manager on duty.

Requirements

• Two to four-year college degree or equivalent education/experience.
• At least two years of experience in the food and beverage industry.
• Basic knowledge of restaurant operations.
• Excellent oral, written, and presentation skills.
• Ability to delegate, manage manpower, and establish priorities consistent with department and hotel objectives.
• Effective listening skills.
• Ability to operate the department within the guidelines of the Foundation Document.
• Ability to communicate professionally and positively with guests and fellow associates.

Responsibilities

• Supervise restaurant shift operations and coordinate with kitchen staff to ensure smooth operations, procedural and safety compliance, and quality hospitality.
• Supervise restaurant associates, including interviewing, recommending hires, scheduling, training, developing, empowering, coaching, counseling, resolving problems, maintaining open communication, recommending performance reviews, and recommending discipline with guidance from restaurant management.
• Create, recommend, and implement promotions, displays, buffet presentations, and other ideas to attract in-house guests and increase local-market business.
• Comply with alcoholic beverage commission regulations.
• Support bar profitability through portion control and monitoring charge accuracy.
• Maintain a safe, secure, and healthy environment by establishing and enforcing sanitation standards and procedures.
• Supervise maintenance and sanitation of the restaurant and equipment to protect assets, comply with regulations, and ensure quality service.
• Investigate and resolve guest needs, inquiries, comments, and problems to provide a quality experience and support future sales.
• Update the cash management system and compile, generate, and prepare reports for restaurant administration.
• Perform special projects and other assigned duties; may serve as manager on duty.

Benefits

• Competitive salary
• Daily pay
• Team member hotel discount program
• Uniforms provided for most positions
• Health, dental, vision, life insurance, and other supplemental options
• Paid PTO
• 401(k) with employer match
• Food and beverage discounts
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree