Restaurant Supervisor/Maitre d'

Cape Rey Carlsbad Beach, A Hilton Resort & Spa•Carlsbad, CA
•$25 - $27•Onsite

About The Position

Cape Rey Carlsbad Beach, A Hilton Resort & Spa, is seeking a passionate, guest-focused Restaurant Supervisor/Maitre d' to lead dining-room service and help deliver an exceptional guest experience. The role requires an active, visible presence on the dining floor, engaging with guests, building positive relationships, and providing attentive, proactive service, particularly during peak service. The Restaurant Supervisor oversees daily operations and leads the service team. The role also assists the Restaurant Manager with staff training and development. The ideal candidate has hospitality experience, strong leadership and communication skills, a customer-focused approach, and the ability to maintain an engaged floor presence. The position is based at Cape Rey Carlsbad Beach in Carlsbad, California. The listed salary range is $25.00–$27.00 per hour. Flexible hours, including nights, weekends, and holidays, are required.

Requirements

  • Proven experience as a host, server, or cashier.
  • Excellent communication and interpersonal skills, including the ability to build rapport with guests and create welcoming interactions.
  • Strong leadership and team-management abilities, including the capacity to model excellent guest service and maintain a dining-floor presence.
  • Knowledge of restaurant operations, including inventory management and cost control.
  • Excellent problem-solving skills and ability to multitask.
  • Prior cash-handling experience and experience with the MICROS POS system.
  • Understanding of food-safety and hygiene practices.
  • Proficiency in MS Office and POS systems.
  • Ability to work flexible hours, including nights, weekends, and holidays.

Nice To Haves

  • Bachelor's degree in Hospitality or a related field.
  • Supervisory experience.
  • TIPS, CPR, and Serve Safe certification.

Responsibilities

  • Maintain a visible presence on the dining floor and engage with guests.
  • Build positive guest relationships and provide attentive, proactive service.
  • Assist the Restaurant Manager with staff training and development.
  • Oversee daily restaurant operations.
  • Lead the service team and model excellent guest service.
  • Help ensure exceptional dining experiences, including during peak service.

Benefits

  • Multiple tiers of medical coverage.
  • Dental and vision coverage.
  • 24/7 Teladoc service.
  • Free maintenance medications.
  • Pet insurance.
  • Hotel discounts.
  • Tuition reimbursement.
  • Paid time off for vacation, sick leave, bereavement, and holidays.
  • 401(k) match.
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