Restaurant Shift Supervisor

CEC Entertainment•Phoenix, AZ

About The Position

At Peter Piper Pizza, the Shift Supervisor contributes to executing operations standards and ensuring guests receive a high-quality experience through outstanding hospitality, quality products, and a clean environment. The role also includes coaching and developing Team Members, Certified Trainers, Team Leads, and Key Holders. The position offers career and growth opportunities, including the possibility of internal advancement. Employees have access to the “Work Today, Get Paid Tomorrow” earned-wage program.

Requirements

At least 18 years of age, or the age permitted by local law for selling, ringing up, checking identification, and serving alcohol.
High school diploma or GED, or an equivalent combination of relevant education and experience.
Six months of supervisory, lead, or training experience, preferably in the restaurant or hospitality industry, or an equivalent combination of relevant supervisory, lead, or training experience and industry experience.
Basic computer skills.
Ability to lift or carry objects weighing 0–50 pounds during a scheduled shift.
Ability to stand, bend, kneel, reach, push or pull, walk, and squat during a scheduled shift.
Ability to handle job stress and interact effectively with guests and coworkers.

Responsibilities

Open and close the restaurant by following the appropriate checklists.
Support restaurant profitability through sales, labor-cost control, food-waste control, and other means.
Model and reinforce guest hospitality expectations.
Train, coach, and develop Team Members.
Ensure Team Members follow applicable rules, regulations, policies, and procedures.
Maintain a safe working environment for Team Members and guests.
Assign daily tasks to Team Members and follow up on their completion.

Benefits

Access to telemedicine.
Early wage access through the “Work Today, Get Paid Tomorrow” program.
401(k) retirement plan.
Employee meal discounts.
Employee Assistance Program (EAP).
Tuition savings and scholarships.
Financial relief resources.
Part-time employees may enroll in fixed indemnity medical coverage, dental and vision options, and voluntary life and short-term disability benefits.
Eligible full-time employees averaging 29.5 or more hours per week may receive medical, dental, and vision coverage; paid sick and vacation time; paid holidays where applicable; FSA/HSA options; life and disability insurance; voluntary benefits; legal coverage; and additional education and student loan support.
Paid sick leave and other benefits as required by applicable state and local laws.
Job training and career growth opportunities.