Restaurant Shift Manager

Shake Shack•Round Rock, TX

About The Position

At Shake Shack, the Restaurant Shift Manager helps deliver high-quality hospitality and memorable guest experiences while supporting the company’s mission to Stand For Something Good. The role leads team members during a shift and helps maintain safety, cleanliness, quality, and speed. Shake Shack offers hands-on mentorship, training, learning opportunities, and career growth in a fun and inclusive environment. The Shift Manager may also assist with operational support functions, participate in applicant interviews, and assist with employee relations. Shake Shack describes its workplace as positive and committed to high-quality food, hospitality, and giving back to the community.

Requirements

At least 1 year of restaurant leadership experience supervising a team.
Food Safety Certification according to local jurisdiction.
Strong problem-solving skills.
Effective written and verbal communication skills.

Responsibilities

Manage the flow of service and direct team members’ work during a shift to ensure high levels of safety, cleanliness, quality, and speed.
Help build and lead a high-performing team of hourly Team Members.
May assist with operational support functions such as purchasing, receiving, and inventory.
Participate in applicant interviews and assist with employee relations.

Benefits

Weekly pay.
Performance bonuses based on achievement of predetermined goals.
Medical, dental, and vision insurance, and flexible spending accounts.
Supplemental life insurance and short-term disability.
401(k) plan with company match.
Paid time off and sick time.
Paid parental leave.
Employer Assistance Program (EAP).
Commuter benefits.
Exclusive corporate discounts for travel, electronics, wellness, leisure activities, and more.
Shake Shack meal discounts.
Charitable opportunities to give back.
Employee Resource Groups.
Career development opportunities.