Restaurant Shift Manager

Shake Shack•Carmel, IN

About The Position

The Restaurant Shift Manager leads service during a shift, directing team members to maintain high standards for safety, cleanliness, food quality, and speed. The role supports the development of high-performing hourly teams and may include operational support such as purchasing, receiving, and inventory. The manager also participates in applicant interviews and assists with employee relations. Shake Shack describes its workplace as hands-on, inclusive, and supportive of employee learning and career growth.

Requirements

  • At least 1 year of restaurant leadership experience supervising a team.
  • Food Safety Certification according to local jurisdiction.
  • Strong problem-solving skills.
  • Effective written and verbal communication skills.

Responsibilities

  • Manage the flow of service and direct team members’ work during a shift to ensure high levels of safety, cleanliness, quality, and speed.
  • Help build and lead a high-performing team of hourly Team Members.
  • May assist with operational support functions, including purchasing, receiving, and inventory.
  • Participate in applicant interviews and assist with employee relations.

Benefits

  • Weekly pay.
  • Performance bonuses based on achievement of predetermined goals.
  • Medical, dental, and vision insurance, and flexible spending accounts.
  • Supplemental life insurance and short-term disability.
  • 401(k) plan with company match.
  • Paid time off and sick time.
  • Paid parental leave.
  • Employer Assistance Program (EAP).
  • Commuter benefits.
  • Corporate discounts for travel, electronics, wellness, leisure activities, and more.
  • Shake Shack meal discounts.
  • Charitable opportunities to give back.
  • Employee Resource Groups.
  • Career development opportunities.
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