Restaurant Shift Leader - Unit 861

Whataburger•Ocean Springs, MS

3d•Onsite

About The Position

As a Shift Leader, you lead restaurant operations during your shift, maintaining quality, service, and cleanliness standards while helping the team deliver a positive customer experience. You coach and motivate Family Members, support operational goals, and foster teamwork and accountability. You partner with the Restaurant Manager team to develop leadership and shift-management skills and strengthen your operational foundation. The role is based primarily at your home restaurant. You may sometimes assist neighboring locations or provide leadership support within the Market, and may participate in business meetings, training, and leadership sessions. The position requires availability for varying hours, including overnight shifts, weekends, and holidays, and the ability to meet the physical demands described in the posting.

Requirements

Be at least 18 years of age.
High school diploma or GED preferred, or equivalent experience.
Availability to meet business needs, including overnights, weekends, holidays, and variable hours, with dependable attendance.
Ability to stand for up to 10 hours and lift up to 55 pounds.
Experience coaching or leading teams.
Strong customer service, communication, and multitasking skills.
Possess ServSafe Food Certification or be able to successfully obtain it and pass the exam during training.

Nice To Haves

High school diploma or GED is preferred.

Responsibilities

Lead shift management to maintain quality, service, and cleanliness standards.
Coach, train, and motivate Family Members, supporting the development of new and experienced employees.
Support goals related to food cost, labor cost, sales performance, and basic inventory processes.
Uphold food safety, workplace safety, sanitation, and compliance requirements.
Foster teamwork, communication, accountability, and a positive work culture.
Prepare, lead, and transition shift operations.
Assist at neighboring locations or provide leadership support within the Market when requested.
Participate in business meetings, training opportunities, and leadership sessions.

Benefits

Competitive weekly pay.
Flexible schedules, with day, night/evening, and overnight shifts available.
Paid time off.
401(k) match of $1 for each $1 contributed, up to 4%.
Medical, dental, and vision benefits.
Short-term and long-term disability benefits.
Career development and growth opportunities.
Scholarship program for eligible dependents and hardship grant assistance through the Whataburger Family Foundation.
Education support, including free English-language learning, no-cost college-level courses, and reduced-tuition degree pathways.
Discounted meals for the employee and a guest.
Wireless service discounts.
Computer and software discounts.
Fitness and gym discounts.
Awards and recognition.
Retirement celebration program.