Restaurant Shift Leader - Unit 124
About The Position
The Restaurant Shift Leader leads daily shift operations at the home restaurant, maintaining quality, service, and cleanliness standards. The role coaches and develops team members, supports restaurant goals, upholds safety and compliance requirements, and ensures smooth transitions between shifts. The Shift Leader partners with the Restaurant Manager team to build leadership skills, shift-management capability, and an operational foundation. The role is primarily based at the home restaurant, with occasional support at neighboring locations or elsewhere in the Market, and may include business meetings, training, and leadership sessions.
Requirements
- Be at least 18 years of age.
- High school diploma or GED preferred, or equivalent experience.
- Ability to meet business needs and maintain open availability, including overnights, weekends, holidays, and variable hours, with dependable attendance.
- Ability to stand for up to 10 hours and lift up to 55 lbs., and meet the role's physical demands.
- Experience coaching or leading teams.
- Strong customer service, communication, and multitasking skills.
- Possess ServSafe Food Certification or be able to successfully obtain it and pass the exam during training.
Nice To Haves
- High school diploma or GED is preferred.
Responsibilities
- Lead shift management to maintain quality, service, and cleanliness standards.
- Coach, train, and motivate team members, supporting new hires and experienced employees.
- Support food cost, labor cost, sales performance, and basic inventory goals and processes.
- Uphold food safety, workplace safety, sanitation, and compliance requirements.
- Foster teamwork, communication, accountability, and a positive work culture.
- Prepare, lead, and transition shift operations.
- Partner with the Restaurant Manager team to develop leadership and shift-management capabilities.
- At times, assist neighboring locations or provide leadership support within the Market.
- Participate in business meetings, training opportunities, and leadership sessions as needed.
Benefits
- Competitive weekly pay
- Flexible schedules with day, night/evening, and overnight shifts available
- Paid time off
- 401(k) match of $1 for every $1 contributed, up to 4%
- Medical, dental, and vision benefits
- Short-term and long-term disability benefits
- Career development and growth opportunities
- Scholarship program for eligible dependents through the Whataburger Family Foundation
- Hardship grant assistance
- Education support, including free English-language learning, no-cost college-level courses, and reduced-tuition degree pathways
- Discounted meals for the employee and a guest
- Wireless service discounts
- Computer and software discounts
- Fitness and gym discounts
- Awards and recognition
- Retirement Celebration Program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
